StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, ). It makes easy to keep track of all your support requests, and monitor customer service agent's effectiveness.
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It seems a mini CRM which meet my demand. It allows us to call out to one list of customer without pressing any key. It can be used in both web and phone. The feature I like most is distributing customers to each operator.
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It is really easy to get started using StringeeX. Great tools for an effective customer support management.
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I tried the stringeex experience. This is multi-channel PBX software running on the cloud. If you are an end user and know nothing about programming, stringeex is an optimal choice for you.
My favorite feature of stringeex is that you can easily embed a call button into the web so customers can call you as soon as they are online on your website.Simple customers only need 1 Internet connection, and no need to install any part.
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Video Contact Center is the most important and special feature of StringeeX. Not many companies provide this. The price is very reasonable in compare with other providers.
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The software helps our company to improve work efficiency, manage human resources, and save costs. Therefore, I highly recommend it.
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Pros: Stringee is quickly to integrate SMS and calling service with our web and mobile app. Stringee guide documents are very easy to understand and get started. The customer service team is very supportive
Cons: Currently, I don't have any problem. I think that, I need more time to get experience and find somethings.