Reviewers largely see Superhuman as a fast, keyboard-first email client that makes heavy inboxes easier to process, especially across multiple accounts and team handoffs. The most repeated praise centers on shortcuts, split inboxes, snippets, reminders, thread summaries, and AI writing that often feels useful rather than bolted on. Users also like the clean interface and responsive support. The main complaints are price, a pricing change some found anti-customer, missing options like a unified inbox or certain add-ins, and a few mobile workflow risks.