Enhance customer engagement and drive sales with our website widget live chat. Designed to deliver instant, accurate responses, our GPT-4-powered chatbot has access to your Shopify products, order data, and custom instructions.
Hey Hunters!
I built tak.chat to help my friend who runs an e-commerce business automate part of the incoming messages from his website visitors. We thought it would be cool to use GPT-4o as a chatbot to answer the most popular questions through a website widget. But now, it's much more than that.
The Shopify App allows the chatbot to access the store's products and orders, helping to automate not only FAQ responses but also specific order status checks and product inquiries. This now saves store owners around 4 hours per week and provides instant, 24/7 responses, which was impossible before.
I'm happy to share it with you today.
Yurii
Report
Great job! I think you should add more attention to the core functionality (how chat is taking your online store data (via API), how users can upload their source of knowledge (if you are using LangChain, LLMs, etc))
@dennisbabych, thank you for your input!
You're right, let me clarify here. The app integrates with Shopify stores, granting access to limited scopes of information: orders and products. Product data is stored in the database and syncs regularly, while order data is collected upon user request. It's important to note that no personal data about the orders is shared via the bot. The bot comes with basic instructions that enable it to function autonomously, but for most use cases, I recommend adding your custom instructions through the dashboard.
Report
Amazing! The shopify integration for automating responses and checking orders is impressive. This tool will definitely help e-commerce businesses run smoother.
@williams_promotion Awesome! Don't hesitate to share your feedback with me. By the way, you can always request a feature through our support bot (which is also powered by tak.chat).
Report
Introducing the Para Inat TV Pro, the pinnacle of immersive entertainment technology. With its cutting-edge display capabilities, you'll be transported into a world of vivid colors and stunning clarity.
https://www.inatboxak.com/inat-t...
Report
Huge congrats on the launch! I'm curious about the human touch—how do you balance the convenience of automation with the personalized support that customers often seek?
@vasily_kolosov1 Great question! Users can easily ask for assistance, or the bot can detect when human intervention is necessary and escalate the request to human support. Our product includes a live chat feature that enables admins to seamlessly take over the conversation from the assistant and engage in human-to-human communication.
Report
I'm using tak.chat on my e-commerce store, which sells analog cameras and film. With around 10k monthly users and a niche product, we struggled with overloaded customer support.
Tak.chat has optimized our support, reducing monthly requests and driving frequent upsells from the chatbot. We can join AI/customer conversations when needed and have excellent dashboards with stats.
I've provided lots of feedback, and Yurii has turned problems into solutions. I'm super happy to be an early adopter!
If you have an e-commerce store, give it a try. It's effective and rapidly evolving.
@volodymyr_hresko thank you so much for your early support and feedback. You've made all of this possible. I hope tak.chat can continue to improve and better fulfill your day-to-day tasks.
tak.chat for Shopify
tak.chat for Shopify
tak.chat for Shopify
tak.chat for Shopify
tak.chat for Shopify
tak.chat for Shopify