Your customers and audience can have real conversations with you via your website, social media, email and more - person to person! Combine the convenience of instant messaging with the personal touch of a call. When people hear you care, they will too ππ¬
@dr_silvia_fox - ... and for your dry cleaner to respond to you in person, in their voice! That's exactly the kind of ease we're looking to bring to customer/business relationships...
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Could we define how long a voice message can be...?
@dr_silvia_fox - absolutely! You can set a maximum recording length for each channel of between 15 seconds to 15 minutes. And we're also working on adding minimum recording lengths too.
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@nicholas_phair this would be great. We wouldnt want to curtail our customers messsage at the same time stop someone from rambling on for too long
@dr_silvia_fox - each use case might warrant a different approach. For example for feedback you may want to allow 5mins+ to gather as many candid insights as possible. But for targeted Q&As (ie: for podcasts etc...) 15 or 30 seconds might be enough. It depends on what you need a Vox channel for and each channel's settings can be set independently.
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@nicholas_phair It's like an interactive answering maching foe websites!
@drewshah1234 - amazing! Our aim was to design a product thats really versatile and adaptable to many use cases - whilst weβve considered and seen many weβd love to hear your ideas too! Please share!
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@nicholas_phair Awesome to hear! Will definitely drop another message soon.
@djordje_hinic - thank you! We certainly do... we hope to allow businesses to empathise with customers easily and at scale... basically to be more human and build meaningful relationships online! We feel there's never been a more important time for this with everything that's going on...
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