telecrm is an Indian CRM tool designed to streamline sales, support and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite and AI integration for call tracking; all with an easy-to-use interface.

I’m Rahul, Head of Growth at Telecrm, the simplest Sales CRM. Today, we’re officially launching the Telecrm platform on producthunt, and we’re excited to show the PH community what we built. Why we started Telecrm Sales in India sucks. It's mostly self centric. Salespeople proudly say - it's our job to extract the maximum possible amount from the prospects... On the other hand management wants the company to be customer centric and create maximum value for prospects and customers... We started Telecrm to bridge that gap! To create a simple to setup, powerful, and easy to use CRM for sales teams so that they can create amazing experiences for their prospects and customers. Key aspects of Telecrm: - Simple to onboard: 24 hour setup and get going period - Easy to use: so that even non-tech savvy reps can effortlessly use it - Mobile first: - Built for sales process that depend on calling and WhatsApp: For example WhatsApp inbox and automations are at the heart of Telecrm. - Price: that is affordable ! **Main Features [from a Customer-Centric Perspective]:** - **Calling:** That let’s you make more calls, without errors or manual work, which ensures your team focuses on what’s important and delivers high-impact conversations to your customers. - **Lead & Pipeline Management, Reporting:** With Telecrm's lead and pipeline management, and reporting features, you get a clear, real-time view of your sales pipeline. With this absolute clarity, timely insights and all the information at your fingertips you can deliver personalised experiences, anticipate and address issues more quickly enhancing your customer’s satisfaction. - **WhatsApp integration:** Integrating WhatsApp with your CRM makes it easy to track and manage conversations, so you can respond quickly and personally. This keeps your customers happy by giving them the support they need, right when they need it, through their favorite channel. - **Detailed Lead history:** Telecrm logs in all interactions happening with a lead, be it calls, WhatsApp chats, call reminders, SMS, Emails in a single timeline. This helps you understand your customer’s journey and aspirations, have relevant conversations, and deliver what they need without wasting much time. **Progress so far:** - **Over 2000 Businesses Served**: We've onboarded a diverse range of companies, from small businesses to industry leaders, all focused on optimising their sales process so as to improve their customer relationships. - **Team sizes:** Serving diverse team size ranging from 5 - 5000 users, Telecrm adapts to the unique needs of all team sizes. - **Global Reach**: Expanded to 20+ countries internationally, helping businesses globally enhance their customer engagement. Ps: you can check out reviews and experiences of our existing users on Google (https://g.page/r/CbFoEMcd0zLREAI...)

Congratulation on launching Telecrm. I am curious to know what is the inspiration behind this? Looking forward to see how this evolves. :D Welldone Telecrm team!!

I loved the idea of having an integrated solution for all sales efforts. The few things that I loved about Telecrm is that it is a mobile first CRM at a beginner friendly price. Congratulations on your launch, wish you luck and success!

@sidraref Thanks Sidra!

I think the idea is really good! And I hope the software also have the same impact. Congrats on your launch!

Congratulations on the launch! Great Tool for Businesses!

TeleCRM looks great ! Congrats on the launch @rahul_agarwal23 🎉

@brijs Thank You Brij Mohan! Would love to get your actual feedback! Give it a try.

Congrats on the launch. This looks helpful for B2B teams like us. Will definitely look into it.