Hey Product Hunt! 👋 I'm a property investor in South London. I watch letting agents I work with burn out trying to manage 100+ rental properties while getting "MY BOILER IS BROKEN!!!" messages or constant messages around simple questions. The reality? The average letting agent managing 120 properties gets 200+ tenant messages per week across WhatsApp, SMS, email, and emails, and thats not to mention phone calls. They can't remember which boiler broke last week vs. last month. In our research, one agent told me: "I woke up on a Monday to 47 unread WhatsApps. I couldn't tell which were emergencies vs which had been sorted already." So that's why I built Tenaro. What Tenaro does: AI agent that handles tenant communication 24/7 across WhatsApp, SMS, email and phone: "I smell gas" → Instant safety instructions + urgent escalation Gas, fire, flood, electric = immediate response (no waiting for AI to "think") Fixes and suggestions before calling contractors "Tap dripping" → Offers 4 troubleshooting steps Result: 30% fewer unnecessary callouts = £600-1,500/month saved Real example: One agent avoided 22 plumber callouts in Month 1 🧠 Emotional intelligence Detects angry/distressed tenants, adjusts tone automatically "I'm furious, 3rd time!" → Apologetic tone, auto-escalates, references past jobs "I'm scared, water everywhere" → Empathetic, creates urgent job, skips DIY 📊 Institutional memory Remembers every maintenance job per property Detects repeat issues: "I can see we fixed this boiler 2 weeks ago—escalating urgently" Never asks tenants to "wait" when there are already 3 open jobs Why now? UK's Renters' Rights Act 2026 starts May 1st, 2026. Letting agents MUST respond to maintenance requests with documented audit trails. Miss one? Face fines. Tenaro ensures every message gets logged, responded to, and tracked for compliance. Real results from beta agencies: 💬 "We went from 47 unread WhatsApps Monday morning to 11. The AI handled 38 of them overnight." — Letting agent, South London, 87 properties 🔥 "A tenant reported a gas smell at 11pm. Tenaro sent safety instructions immediately and flagged it as urgent. We had someone there by 7am. That could have been catastrophic." — Property manager, Manchester, 134 properties 💰 "DIY suggestions alone saved us £940 in the first month. Tenants actually appreciate the help." — Independent agent, Birmingham, 63 properties Who it's for: UK independent letting agents and landlords managing 20-200 properties who are tired of: Being on-call 24/7 Playing "find the conversation" across 6 different apps Guessing if they fixed Flat 14's boiler last week or last month Paying £180 for plumbers to do 2-minute fixes Pricing: Founding Agency Program: £199/month (lifetime 30% discount) Standard pricing after pilot: Starter: £99/month (up to 50 properties) Professional: £299/month (up to 150 properties) Enterprise: £499/month (up to 300 properties) All plans include unlimited conversations, unlimited AI responses, tennancy agreement generator and a unified inbox to manage your business through one tool. Try it free for 30 days: https://trytenaro.com

Tenaro

AI property management for landlords and property managers.

AI property management for landlords and property managers.