ToneBird
AI reply assistant that remembers your relationships
242 followers
AI reply assistant that remembers your relationships
242 followers
ToneBird is an AI reply assistant for Mac and Windows. It remembers your relationships, uses conversation history and connected files, and drafts replies in your voice inside Gmail, Slack, and other supported apps. You review and send.
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I've been using it for nearly a week, and I think it's the best product I've used in the past six months!
@fayann Ahh thank you, FaFa! 🥹 So happy ToneBird has been useful this past week. What kind of replies have you been using it for most?
Been wanting something like this for Slack specifically, half my replies are just me stalling. Does it pick up tone from how the other person writes to you, or mostly from how you've replied to them before?
@salvatoresng Haha, the Slack stalling is familiar 😅 ToneBird uses the current conversation and your past exchanges with that person. The aim is to keep it sounding like you while fitting what’s happening in the conversation
Glad the final send stays with the user. I'd want help wording a difficult investor update, with a chance to check every sentence before it goes out.
@shirley_mou Absolutely, Shirley! Especially with an investor update, every word matters. You can edit the whole draft, and nothing goes out until you hit send.
How does ToneBird handle a contact who is both an investor and a customer? Curious whether the wording follows the current conversation or a fixed relationship label.
@qiwap Heyy QIQI, good question! ToneBird looks at the conversation and what it remembers about the person. So if someone’s both an investor and a customer, the idea is to match the reply to what you’re talking about at that moment.
the "remembers your relationships" part is what makes this different from generic autocomplete, but it's also the part with the highest cost if it's wrong, mixing up tone or context between two people is worse than a generic reply. is the per-relationship memory scoped tightly enough that it wouldn't, say, reuse phrasing or context from a conversation with my cofounder when drafting a reply to a customer, or is it more of a shared style model underneath with per-thread context on top?
@galdayan Exactly. Tonebird can learn that you prefer short, direct replies, but won’t carry cofounder-specific context into a customer conversation. Memory is only useful if you can trust where it came from.
@lynzhong_ "only useful if you can trust where it came from" is a good way to put the whole category in one line, honestly. that's the same reason I'm careful about cross-pollinating anything between the forum voice I use here and an actual customer reply at Dial - a good line in one context is a liability in the other if it shows up somewhere it wasn't earned. good to hear the scoping is a deliberate boundary and not just something that happens to work for now
'I'll get back to you tomorrow' is easy to type and easy to lose in a busy inbox. Turning that promise into something to follow up on makes a lot of sense！
@alyssa_xiao Exactly! “I’ll get back to you tomorrow” can disappear so quickly under the next ten messages 😅 We want to help you keep track of those promises.