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Anyone have good suggestions for social listening software for small biz that tracks comments, forums, etc. more generally speaking (and a reasonable price!)? Radian 6 is presumably expensive and I'm not even sure if it tracks outside of social media.
@jacobsmith88 may be overkill but datasift has a lot of interesting possibilities.
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@jacobsmith88 Mention.com is effective and has SMB priced plans
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@eric3000 Thanks for the suggestion. I just started using Mention, actually. They have a great free product as well. It works pretty darn well, but it also pulls in a lot of junk that just happens to sort of contain the same keywords that I'm looking for. Does the trick, and definitely the best product that I've come across so far.
I'm also looking into these guys right now, if anyone's heard anything: http://www.digitalroots.com/
@jacobsmith88 ahem. forgive the pitch but this is what we do @vendorsi --help businesses figure out what marketing tools to buy. We'd love to help you in your search. Social Media has hundreds of companies in the space and it's time consuming to try them one at a time. happy to discuss more: melinda@vendorsi.com. Our social media tool is in beta right now and I'd love to get your take on its usefulness in your search and how we can improve.
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Fun stuff. I'd love to be able to have multiple people alerted by email as we have a globally distributed team and I'm sometimes too asleep to share when an event is breaking.
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Hunter
@mgelgota if you're team use gmail/google apps you could make a group email address
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@_jacksmith Nice idea, Jack. Thinking about it, there are a few workarounds would make this issue pretty trivial. Thanks!
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Yes please. We have needed this for a while. Downside: browsing reddit is harder to count as 'doing work'.
I've been looking for something like this for awhile. What I'd love to be be able to do is get more advanced analytics about sub-reddits. We work with game developers who end up having nice little communities around their games on reddit, but it is difficult to quantify the velocity/engagement. I'll definitely check this out.
@adamslieb if youre an advertiser, this is something we can help out with. There isn't a ton of data there but there is some, and its a common request from our advertisers. We also have benchmarks that can help compare to others.
@dhulser I'm not an advertiser, but I work with game developers on community solutions/strategy. One of the big pieces is always quantifying community ROI. As part of that I do my best to breakdown activity/growth etc... Reddit is obviously a huge source of this, but I've always had a hard time getting good data. Any suggestions?
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Really helpful. I see some brands (startup & corporate alike) absolutely decimated in threads. I've had some fun exchanges with some hunted startups who wisely monitor Reddit, though. :)
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