TradeVan
Offline-first HVAC software for small service teams
9 followers
Offline-first HVAC software for small service teams
9 followers
All-in-one HVAC software for small shops: work orders, scheduling, dispatch, quotes, invoices, and customer history. Works offline in basements, syncs automatically. 3-month free pilot, no card required.
How does the offline sync handle conflicts if two techs edit the same work order before reconnecting? That scenario comes up a lot in the field for us.
@metehankertik Thanks for pointing this out. At the momement the last edit wins. Handling the offline edit and other changes sync would be too complex. Since this application is specifically for solo and small shops the chances are less. However, we will be taking a look at this.
Offline mode is huge for the basement calls we do, that part alone is worth a try. One thing I'd love to see is a quick photo annotation tool right inside the work order so techs can circle the issue or arrow to the problem spot before saving to the customer file. Would save a ton of back-and-forth explaining things to the office.
@erkanaltnbkaas Thanks a lot for this feedback, it makes sense. We will study this see how we can include this change and mostly you will see this feature in tadevan within a week.
Love that the offline mode is built for actual field conditions like basements and not just a checkbox feature. Smart move making it work first and syncing later instead of forcing a connection.
@sudenur251418 We did the study and decided that the sync shouldn't be blocking the work. Also, no network or bad network shouldn't be a bottleneck.