Reviewers mostly describe Troop Messenger as a simple, all-in-one team communication tool that reduces app switching by combining chat, calls, screen sharing, file sharing, and collaboration features in one place. They repeatedly praise its ease of use, remote-work fit, security, and extras like advanced search, code sharing, and self-deleting messages. Compared with Slack, Teams, Zoom, and other trials, several users say it felt more streamlined or better matched their needs. The main complaints are a dated interface, limited integrations, occasional sync delays across devices, and requests for quicker reactions or meeting summaries.