I went to the website to see what else I could learn or demo, and right on the home page, there was a full, interactive experience with one of the avatars. An incredible feature and great customer offering. We'd want to create a custom agent, so seeing what one of the default agents does out-of-the-box was impressive and very useful.
Great! So finally the day has arrived when AI meets real people face-2-face.
Being a documentation guy, the first thing I checked was your docs. The use-cases mentioned there gives a good idea about how TruGen AI helps.
I just have two suggestions for you folks:
Add more use-cases to your docs or maybe create more videos (around 10 or more) on your Youtube channel. After you, many players would enter this arena, and they might outpace you with content alone.
The logo in the footer of your website has probably magnified beyond proportion, I am sure you will fix it.
Best wishes and congratulations!
TruGen AI
Youtube channel @ashok_nayak Thank you so much! Really glad you explored the docs - means a lot coming from someone in documentation.
Your suggestions are spot-on: we’re already working on adding more use cases and creating a larger set of demo videos on YouTube. And yes, the footer logo issue is noted - we’ll get that fixed.
Thanks again for the thoughtful feedback and the warm wishes
TruGen AI
Youtube channel @ashok_nayak Thank you so much, will address both! Thanks Ashok
Congratulations on the launch! This is exactly what I've been looking for to incorporate into a couple of apps we're building! Any chance the lower plans can purchase custom avatars at a reasonable price?
TruGen AI
@dennishlewis Thank you! 🙌
Custom avatars are coming soon - we’re actively working on it, and you’ll be able to add them at a very affordable price.
Would love to connect and understand your use case better so we can support you in the right way.
Here’s my Calendly link if you'd like to chat: https://calendly.com/hemanth-trugen/30min
TruGen AI
@dennishlewis For you Dennis, we'll make it happen! Text me? 773-441-5919
Lancepilot
Good timing, was looking for a video agent, looks very cool, considering to try it out ( : . congrats on the launch
TruGen AI
@istiakahmad Yes, perfect timing, we’re really stepping into a new era of face-to-face AI conversations. Glad you liked it, and would love for you to try it out.
TruGen AI
@istiakahmad awesome! I can get you set up for free, just email me sunny@trugen.ai
Netlify
Great concept! It felt super realistic but for some reason the Agent wasn't interacting with me. I turned my camera on as well.
TruGen AI
@thisiskp_ Appreciate the feedback! Will explore that!
TruGen AI
@thisiskp_ Thanks so much for giving it a try - and love hearing that it felt realistic! 🙌
The agent does use the webcam for interaction, and when everything’s aligned, it feels pretty magical.
Sometimes the response can be affected by things like lighting, browser permissions, or camera access - but once those are set, it should respond to your presence and expressions.
Would love for you to try it again - and if anything feels off, I’m here and happy to help.
TruGen AI
@hemantha_vijay1 @george_esther it does! we're always working to make things like that smoother! thank you Esther
TruGen AI
@george_esther Appreciate the kind words - and great question!
Real-time interruption handling is a big part of making conversations feel human, so yes - the agent will stop speaking when the user jumps in and respond to the latest input.
If you get a chance, give it a try and interrupt the avatar mid-sentence - we'd love to hear how it feels for you. 🚀
This is what I was looking for.
It looks a bit expensive, is there a way that a user could try it for free ?
TruGen AI
@hustler2 For sure - we want everyone to experience it before deciding.
When you sign up, you’ll automatically receive 1,500 free credits, no commitment required.
You can check pricing here if you'd like:
👉 https://trugen.ai/pricing
@mohammed_ismail10 it takes 50 credits per minute so 1500 credits does not seem too much
Congrats on the launch. They look good
Are you willing to offer a BAA for HIPAA (healthcare) use in the US?
TruGen AI
@philk1 Thanks so much - really appreciate it.
HIPAA support is already underway, and we’re aiming to have BAAs available by the end of December.
Hey @hemantha_vijay1
Music to my ears. Can you keep me informed ? I would like to offer the product but need agreement for healthcare.
Just get your lawyer to draft a template and we're covered :)