tulay

Effectively manage churn feedback

6 followers

Effectively manage churn feedback

6 followers

Tulay is a simple, beautiful pop-up with pre-defined answers for collecting churn reasons, turning negative feedback into positives, and eventually reducing customer churn 🙅‍♀️

Free

Launch tags:Analytics•Customer Communication•SaaS

Launch Team

Wispr Flow: Dictation That Works Everywhere — Stop typing. Start speaking. 4x faster.

Stop typing. Start speaking. 4x faster.

Promoted

AnnounceKit

Maker

Hey hunters 🙋‍♀️ Here is the story behind building tulay... It’s been a long time since we first encountered the problem; people churn, and (most of the time) we don’t know why 🤷‍♀️ After hundreds of guesses on why customers left us, we came up with a brilliant idea; ask them. We emailed them after they unsubscribed, but no luck. Nobody wants to spend even a minute on something they don’t need anymore. Some companies force you to call them to cancel your account, but it’s not who we are. We care about our customer experience, even at the very last stage. So, we tested using a survey with pre-defined reasons right before the cancellation process on AnnounceKit. It was so easy for users to give feedback with one click, and nobody got frustrated. It worked, we got our answers 🎉 This is where we thought “having an app for this will be awesome,” and we decided to build a micro-SaaS to collect churn reasons! Yes, we found the idea and challenged ourselves to build it from scratch in 15 days and we made it through 🤟 Read the whole story 👉 https://kovan.studio/building-mi... Now here we are, baring our breasts 🤞 to share our story and product with you. We welcome any feedback! Cheers 👋

Report

4yr ago

Ooo Tulayy :) Wonderful name choice :) I understood the story of the name the first time I saw it. it was great work. My heartfelt congratulations to the entire team. you are great.

Report

4yr ago

AnnounceKit

Maker

@sercansolmaz hehe we cannot explain how it feels to hear these (and of course how it feels to see people get the joke behind the name)! bless you 🙆‍♀️

Report

4yr ago

Hey @serraavan this is a great & profound product, really liked your initiative & cheers on the launch... ;D

Report

4yr ago

AnnounceKit

Maker

@harsh2011 thanks! 🙆‍♀️

Report

4yr ago

When we think new costomer costs, Tulay is a good idea. "Tulay" is a good name. Congrats team.

Report

4yr ago

AnnounceKit

Maker

@ahmetakdel thanks a lot! and happy that you liked the idea and name at the same time :)

Report

4yr ago

It's simple and looking great. Congrats on the launch. All the best.

Report

4yr ago

AnnounceKit

Maker

@basharath thanks for good wishes 🙆‍♀️

Report

4yr ago

Zenpreneur

Super relevant for early stage founders. I've shared this with my team!

Report

4yr ago

AnnounceKit

Maker

@shivam_jha3 yes indeed! it provides great insight about subscription cancellation reasons to improve the product

Report

4yr ago

Love the name! :))

Report

4yr ago

AnnounceKit

Maker

@emsorkun thanks Enver, we love her too :)

Report

4yr ago

1 2

Reviews

Most Informative