UChat

Automate your business without coding!

4.2•5 reviews•

438 followers

Automate your business without coding!

4.2•5 reviews•

438 followers

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UChat is a no-code chatbot builder that automates your business across 16+ social channels without coding! 👉 Omni channel + Unified inbox & ticketing system 👉 A.I Powered conversation 🔌 Built-in Ecommerce 👉 Mobile app for live chat 👉 Start free trial Now!

This is the 3rd launch from UChat. View more

UChat

Launched this week

No-code AI agents & voice bots across 15+ channels

UChat evolved from a chatbot builder into a full AI agent platform. New: AI Agents with custom personas, multi-LLM support (OpenAI, Claude, DeepSeek), and multi-agent collaboration. AI Voice Bot for human-like phone calls with low latency via OpenAI real time + ElevenLabs. AI Functions let agents take real actions: call APIs, update CRMs, process payments. Deploy across 15+ channels: WhatsApp, Instagram, TikTok, Messenger, SMS, voice and more. Free 14-day trial. No code. No credit card.

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Launch tags:Artificial Intelligence•Bots•No-Code

Launch Team / Built With

Intercom — Startups get 90% off Intercom + 1 year of Fin AI Agent free

Startups get 90% off Intercom + 1 year of Fin AI Agent free

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UChat

Maker

📌

Hey Product Hunt! 👋 I'm one of the co-founder of UChat. We first launched here back in 2022, and a LOT has changed since then. When we started, UChat was a no-code chatbot builder. Our users kept telling us that rule-based chatbots hit a wall. They needed bots that could think, reason, and take real action — not just follow scripts. So we rebuilt UChat into a full AI agent platform: 🤖 AI Agents — Custom personas, multi-LLM support (OpenAI, Claude, DeepSeek), and multi-agent collaboration. A sales agent hands off to support, who escalates to a manager — all automatically. 📞 AI Voice Bot — Real phone calls powered by AI. Sub-2-second latency, natural voices via ElevenLabs, full Twilio integration. ⚡ AI Functions — Agents actually DO things: call APIs, update CRMs, process orders, book appointments. All of this works across 15+ channels — WhatsApp, Instagram, TikTok, Telegram, SMS, and more. 🎁 Special PH offer: Use code PRODUCTHUNT2026 for 50% off your first month on the Business plan (valid until June 1st). Would love your feedback! What's the #1 thing you'd want an AI agent to handle for your business?

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9d ago

Nice pivot from rule-based to agents, we made the same call at TalkBuildr last year. Quick q for you: how are you handling KB freshness when a client's site content changes? We're still wrestling with dedup on re-sync so the bot doesn't answer from stale chunks. What did you land on?

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5d ago

Previous UChat Launches

UChatAutomate your business without coding

Launched on March 9th, 2023

UChatAutomate your business without coding

Launched on August 1st, 2022

4.2

Based on 5 reviews

Review UChat?

UChat receives high praise for its no-code chatbot building capabilities, with users highlighting its ease of use, rapid development, and strong support team. Many appreciate its ability to integrate with various channels and APIs, making it versatile for different business needs. However, some users express frustration over unfinished features and unreliable integrations, citing poor technical support and transparency issues. Despite these concerns, the platform is often recommended for its powerful software and dedicated team, with many users finding it superior to competitors like Manychat.

Summarized with AI

Pros

fast development (3)

frequent updates (3)

integration with Google Sheets (3)

integration with WhatsApp Cloud API (3)

omni channel support (3)

responsive customer support (3)

strong community focus (3)

scalable to enterprise (2)

Pros

Cons

Reviews

Most Informative

•1 review

What's great

frequent updates (3)responsive customer support (3)fast development (3)integration with Google Sheets (3)strong community focus (3)integration with WhatsApp Cloud API (3)omni channel support (3)scalable to enterprise (2)

I started with UChat in 2023. Since then I've shipped it on client projects across retail, real estate, and a couple B2B shops, and I keep coming back for one reason. You build one bot and it runs on WhatsApp, Messenger, and Instagram at the same time. No duplicate flows. No separate logins. One dashboard.

The flow builder surprised me. It's drag-and-drop visual, but it doesn't turn into spaghetti the minute your logic gets serious. I've built bots with conditional branches, API calls out to Airtable, and GPT-4 replies living in the same flow, and it still reads cleanly three months later when I have to go back and edit.

Native LLM blocks and the API connector are where most of my automations actually live. You plug the bot into a CRM or an order system, and it replies with real data instead of canned lines.

Is it plug-and-play? No. My first week I spent half a day hunting down a flow that was firing twice on every incoming message. Turned out I'd misread how session variables carry between blocks. Nobody's going to build it for you. You read the docs, you break things, you fix them.

For anyone running multi-channel automations seriously, UChat gives you enough room to build what a client actually asked for without the price tag of an enterprise suite. Said as someone with zero affiliation. I just use it every week.

What needs improvement

The onboarding is rough. If you're coming from something like ManyChat where everything is one click, UChat will frustrate you for the first week. I had to watch three YouTube tutorials and dig through their community forum before I understood how contexts and session variables actually work together.

Docs are decent for the basics, but the moment you get into webhooks with dynamic headers or nested condition blocks, the examples dry up. I ended up reverse-engineering one of their template bots just to see how a pro setup handles branching with 8+ paths. Would've saved me two afternoons if that example lived in the docs.

Analytics is the other gap. You get message counts and basic funnel data, but I can't easily see which channel is converting best on a specific flow without exporting to Google Sheets and building my own pivot. For agency work where clients want a monthly report, that's a real pain.

vs Alternatives

Before UChat I tested ManyChat, Chatfuel, and Landbot on actual client work. ManyChat is fine if you live on Messenger and don't care about much else. Chatfuel felt dated the moment I needed a real API call. Landbot has nice UI but pricing got painful the second I added WhatsApp.

UChat was the only one where WhatsApp Cloud API worked out of the box without me shopping for a separate add-on or paying per conversation on top. Same for Instagram DMs and Messenger. All wired in. No duct tape.

The custom integration side is what closed the deal for me. I had a client who needed the bot to check stock in a legacy MySQL database over a REST wrapper, and UChat handled it with a single HTTP block. Half a day of setup instead of the week I'd budgeted.

Ratings

Ease of use

Reliability

Value for money

Customization

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29 views5d ago

•1 review

What's great

The UChat team is always passionate about improving their platform without compromising stability. They keep up with updates and changes to 3rd party integrations. They set healthy generous limits and provide great value for their services. These are positive signs that they are serious about being in the long-term haul. Without a doubt, UChat is a great choice. Keep it up! 👍

What needs improvement

conversation search (1)

Searching within a live chat conversation would be useful and helpful.

Ratings

Ease of use

Reliability

Value for money

Customization

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17 views5d ago

•1 review

I want to share my recent experience with UChat, a platform that has left me thoroughly frustrated and disappointed. UChat has a history of rushing out unfinished functionalities, leading to immense confusion and frustration for its users. One glaring issue is UChat's habit of releasing features that are not fully developed or tested. These premature releases have caused considerable confusion among users, including myself, as we grapple with functionalities that don't work as expected. It's incredibly frustrating to be subjected to such half-baked features, especially when they disrupt our workflow. UChat's integration with various third-party services is another area of concern. While the promise of integration is to streamline operations, UChat seems to absolve itself of responsibility when these integrations don't work flawlessly. This lack of accountability can lead to prolonged issues and negatively impact the efficiency of users like me. Furthermore, the co-founder's practice of blocking all complaints on UChat's Facebook page raises serious questions about transparency and accountability. Rather than addressing legitimate concerns, this approach seems geared towards maintaining an illusion of perfection. Perhaps the most significant letdown has been UChat's technical support. Small issues that should be resolved in a matter of hours or days often stretch into weeks or even a month without resolution. This extended timeframe is both inefficient and exasperating for users who depend on UChat for their operations. Furthermore, it has come to my attention that many of the earlier positive reviews were incentivized by UChat, offering free features in exchange for favorable feedback. This practice is not only deceptive but also undermines the credibility of UChat's reviews. In summary, UChat's rush to release unfinished features, unreliable integrations, poor technical support, and deceptive review practices have made it an increasingly frustrating and disappointing platform to work with. I sincerely hope that UChat takes user feedback seriously and makes the necessary improvements.

What needs improvement

lack of transparency (1)unfinished features (1)unreliable third-party integrations (1)poor technical support (1)deceptive review practices (1)

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63 views2yr ago

UChat

Hi Martin,

Thank you for taking the time to share this detailed feedback — and I want to apologise for the frustration you experienced. Reviews like yours are hard to read, but they're exactly the kind of signal we needed to take a hard look at ourselves and rebuild better.

I'm Matthew, co-founder of UChat. I want to address your concerns directly rather than deflect.

Would you mind sharing specific examples of the unfinished features that caused you problems? That context genuinely helps us trace what went wrong and make sure it doesn't happen again.

A few things have changed since you wrote this:

Our team has grown significantly, and support response time is now typically within 4 hours. Issues shouldn't drag on for days or weeks unless they're genuinely complex — and even then, you'll get regular updates, not silence.
On third-party integrations: we've accepted that "it's the third party's fault" isn't an acceptable answer for our users. Our team now owns integration reliability end-to-end, with monitoring and retries, and we'll keep improving.
On transparency: we don't block complaints on Facebook. All feedback is welcome in our community — even when it's harsh — because that's the only way we get better.

Since you last used UChat, the product has changed substantially — we've moved from a rule-based chatbot builder into a full AI agent platform with multi-LLM support, voice bots, and AI Functions that take real actions.

I'd genuinely like the chance to make this right. If you're open to it, give UChat another try — we'll do our best to make it right this time.

Thanks again for the honest feedback.

Matthew

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6d ago

•1 review

What's great

What needs improvement

vs Alternatives

Ratings

Ease of use

Reliability

Value for money

Customization

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29 views5d ago

•1 review

What's great

What needs improvement

conversation search (1)

Searching within a live chat conversation would be useful and helpful.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

17 views5d ago

•1 review

What needs improvement

lack of transparency (1)unfinished features (1)unreliable third-party integrations (1)poor technical support (1)deceptive review practices (1)

Report

63 views2yr ago

UChat

Hi Martin,

I'm Matthew, co-founder of UChat. I want to address your concerns directly rather than deflect.

Would you mind sharing specific examples of the unfinished features that caused you problems? That context genuinely helps us trace what went wrong and make sure it doesn't happen again.

A few things have changed since you wrote this:

Our team has grown significantly, and support response time is now typically within 4 hours. Issues shouldn't drag on for days or weeks unless they're genuinely complex — and even then, you'll get regular updates, not silence.
On third-party integrations: we've accepted that "it's the third party's fault" isn't an acceptable answer for our users. Our team now owns integration reliability end-to-end, with monitoring and retries, and we'll keep improving.
On transparency: we don't block complaints on Facebook. All feedback is welcome in our community — even when it's harsh — because that's the only way we get better.

Thanks again for the honest feedback.

Matthew

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6d ago