Name: Underheard
Rating: 5.0 (1 reviews)

What would thousands of your customers say about your next idea? Underheard's AI holds short interviews with them and tells you exactly what they truly think. Completed in two days instead of months. Use our agent two weeks for free.

At Deskimo we operate in 13 countries, many of them across Asia, so our workspace partners speak many different languages. Underheard let us run qualitative interviews with them in their native language, and every conversation came back aggregated into one consolidated, actionable dashboard.

From those interviews we identified a set of concrete product features and prioritised them together with our partners, so we’re building what actually serves them best.

We weren’t actively looking for a tool like this when Underheard chose us for their pilot, and it has been extremely beneficial. We’ve since started rolling it out to Deskimo’s end users too, so we can collect their feedback the same way.

I’d love to see integrations with CRMs, so these learnings flow straight into the systems we already use. The team has told us this is already on the roadmap, and it will unlock a whole new set of use cases for us. We’re looking forward to it.

Nothing, honestly. We weren’t looking for a feedback tool when Underheard approached us for the pilot, and it quickly proved its value.

Underheard

The AI interviewer to really understand your audience

The AI interviewer to really understand your audience

Underheard Reviews

The community submitted 1 review to tell us what they like about Underheard, what Underheard can do better, and more.

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