Visible draws polarized reactions. Many users praise the low price, Verizon-backed coverage in some areas, and the included hotspot, reporting smooth 5G performance when local conditions are favorable. Far more reviews, however, cite unreliable data, frequent call/message failures, and service drops—especially compared to prior carriers. Onboarding, porting, eSIM/SIM upgrades, and cancellations are recurring pain points, with support described as chatbot-heavy, slow, and circular, leaving cases unresolved and refunds difficult. Trials and promos are called confusing or misleading. Value is attractive, but reliability and support concerns dominate user feedback.
Knight TouchBar 2000
Knight TouchBar 2000
Postpone
Don't sign up with Visible. I got the sim card yesterday. The service is slow as slow can be. Loading websites is PAINFUL. Their app sucks. Their customer support sucks even worse. I for instance ordered the sim car with a new number so I could TRY the service without cancelling my verizon account. Did you know you can't port a number later? You didn't? Well how the hell would you? Every other service allows that. Their customer support is flippant and unhelpful. They would not offer a refund. AVOID!
Pros:Price
Cons:Very Very Slow To Load Website - AWFUL Customer Service - Can't Port a Phone Number AFTER you sign up to TRY the service....only at signup
DoubleMemory
Bonsai
liblab
Visible
Visible
Visible
When you sign up for cellphone service the expectation is that you'll have reliable - wait for it - cellphone service. With Visible, you don't get that. Not only is the reception bad, but customer service is extremely unhelpful. They offer apologies instead of solutions and would rather lose a customer then issue a simple account credit. Looking for a new provider? Look at Ting.
Pros:good marketing, sim card tool
Cons:cellphone service, customer service
Visible