Reviewers are overwhelmingly negative on Visible, describing unreliable service, dropped calls, weak or missing data, and coverage that often feels worse than expected even for former Verizon users in the same places. The other repeated complaint is support: chat-only help, long waits, scripted or looping responses, and slow or failed resolution for billing, cancellations, ports, SIM or eSIM setup, refunds, and device locks. A few users say coverage is excellent in their area, but most reviews frame Visible as cheap upfront and costly in time, stress, and service problems.
Signup went pretty quick, only issue I had was that I needed to contact support to find out that I needed to follow my verizon account number with a "-1", so "XXXXXXXXX-1". Other than that, signup went quick and my customer service rep Christian was prompt, Knowledgeable, and helpful. I expect this to be just like my normal service since it its on Verizon's backbone. I will update this review if I run into any issues.
Pros:Easy Signup
Half the cost of my old plan
Unlimited Data
Responsive Customer Care
App is dead simple
Cons:No "Pop Data" (yet?)
No Tethering (yet?)
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