VoxDesk

Automated call center software

5.0•10 reviews•

3 followers

Automated call center software

5.0•10 reviews•

3 followers

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Call automation software like Voxdesk helps improve team efficiency and customer satisfaction. Predictive Dialer, Automated Voicemail Drops, Chrome Extension, and Call Analytics are all powerful lead generation solutions. Just $14.99 for 37+ apps with VoxDesk.

VoxDesk Reviews

The community submitted 10 reviews to tell us what they like about VoxDesk, what VoxDesk can do better, and more.

5.0

Based on 10 reviews

Review VoxDesk?

Reviewers describe VoxDesk as easy to use and dependable for day-to-day calling, with especially strong marks for quick connectivity, clear call recordings, and smooth international calls. The most repeated praise centers on practical oversight features: real-time agent tracking, live and recorded call listening, daily reports, call logs, missed-call views, voicemail handling, and callback scheduling. Several users also value not having to share personal numbers and say it helps them work with less friction. The only notable drawback mentioned is occasional connectivity trouble after upgrades.

Summarized with AI

Pros

call listening (6)

real-time agent tracking (6)

simple user interface (6)

call recording (5)

daily reports (5)

enhances customer experience (4)

call automation (3)

improves team productivity (3)

Pros

Cons

Reviews

Most Informative

Founder Reviews

Other Reviews (10)

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•5 reviews

Run your call center with class-leading software. Voxdesk by 500apps helps you to automate calls, improve team productivity, and enhance customer experience. highly recommended to all. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals.

What's great

multi-language support (1)call automation (3)improves team productivity (3)enhances customer experience (4)soundboards (1)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•6 reviews

VoxDesk has excellent connectivity. The calls are immediately linked. The ability to use an external device is a blessing and of great assistance. Access to call logs is useful, as is the ability to view a list of missed calls. Call monitoring and call listening is the future, and it is beneficial to listen to and evaluate your own calls. The callback scheduling and widget pop-up are also really helpful.

What's great

call listening (6)call monitoring (1)callback scheduling (1)

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3yr ago

•1 review

Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.

What's great

call recording (5)call automation (3)improves team productivity (3)enhances customer experience (4)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•2 reviews

Its good with easy connectivity and the recordings of the call clarity are very clear and suitable for business and quality purposes. I have mainly used it for international calls, I didn't face any issues with that. The voicemail sent by us if the user is busy or not available was also apparent.

What's great

call recording (5)automated voicemail drops (1)

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3yr ago

•3 reviews

Software like this VoxDesk is trustworthy. It includes a straightforward user interface with features that let you listen to agents' recorded or live calls as well as track their status in real-time and receive daily reports.

What's great

call recording (5)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•1 review

What's great

call recording (5)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•3 reviews

Voxdesk has a simple user interface that can be used to track the status of agents in real-time and get daily reports, as well as the features that allow you to listen to recorded or live calls made by agents.

What's great

call recording (5)simple user interface (6)real-time agent tracking (6)daily reports (5)call listening (6)

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3yr ago

•7 reviews

VoxDesk is simple. Metrics can be tracked live on the Live screen. Easily assign voicemails to agents. Upgrades have caused connectivity troubles, but they update you every 30 minutes.

What's great

simple user interface (6)real-time agent tracking (6)

What needs improvement

connectivity issues (1)

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3yr ago

•2 reviews

VoxDesk makes it easy to interact with customers and saves time by calling a system number and receiving a call on our phone. It protects personal data and allows stress-free work.

What's great

call automation (3)enhances customer experience (4)

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3yr ago

•2 reviews

VoxDesk makes it easier to interact with customers, saves time, and doesn't require personal number sharing. It protects our data and lets us operate without stress.

What's great

improves team productivity (3)enhances customer experience (4)

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3yr ago