The biggest opportunity is continuing to deepen the intelligence layer as more data gets collected.
As more feedback, conversations, and interactions are captured, it would be powerful to be able to ask questions across all of that data and get clear, reasoned answers. Things like identifying blind spots, tracking growth over time, or understanding patterns at a deeper level.
It would also be interesting to see this extend into AI agents as they become more embedded in day-to-day workflows.
I was part of the early cohort, so I’m sure a lot of this has already evolved, but pushing further in this direction would make it even more powerful.