The community submitted 58 reviews to tell
us what they like about Zapier, what Zapier can do better, and
more.
4.8
Based on 58 reviews
Review Zapier?
Reviewers largely see Zapier as a dependable, easy way to connect many apps and cut repetitive work without coding. They repeatedly praise its broad integrations, simple setup, templates, and the time it saves for both solo users and teams. The main complaints are also consistent: pricing climbs as usage grows, more advanced features sit behind higher plans, and complex multi-step workflows can feel tricky or occasionally delayed. Compared with rivals like Make, Power Automate, n8n, and IFTTT, reviewers usually find Zapier easier to start and more broadly useful for business workflows.
What stands out to me about Zapier is how accessible automation becomes, even without deep technical knowledge. Being able to connect different tools and create workflows in a relatively straightforward way saves a noticeable amount of manual effort. It’s especially useful when you’re juggling multiple platforms.
What needs improvement
Pricing can become a factor as workflows scale, especially for more complex automations. It would also be helpful to have clearer visibility into task usage and optimization suggestions as setups grow.
vs Alternatives
I’ve looked into alternatives like Make (formerly Integromat) and some native integrations between tools. They can work well in specific cases, but Zapier feels more standardized and easier to set up quickly across a broader range of apps.
I'm a Zapier noob, but it's super easy and intuitive to use. Using it to manage our waitlist campaign between Referral Hero and Superchat made the comms process easy, seamless and error-free.
Can be buggy at times. There are alternatives to it like Make for example, which allows you to do much more. But it also requires more tech knowledge.
Zapier is very user friendly, you don't have to be tech-savvy to automate your routine with it.
One of the most underrated apps released in the last few years...A lot of businesses run a lot of automation through Zapier and its even better now with the recent addition of AI.
Zapier
Do you feel it has improved over the last couple of months?