Reviewers largely see Zapier as a dependable, easy way to connect many apps and cut repetitive work without coding. They repeatedly praise its broad integrations, simple setup, templates, and the time it saves for both solo users and teams. The main complaints are also consistent: pricing climbs as usage grows, more advanced features sit behind higher plans, and complex multi-step workflows can feel tricky or occasionally delayed. Compared with rivals like Make, Power Automate, n8n, and IFTTT, reviewers usually find Zapier easier to start and more broadly useful for business workflows.

+55

Summarized with AI

Pros

workflow automation (13)

saves time (9)

user-friendly interface (7)

time-saving automation (6)

enhances productivity (5)

broad application support (4)

easy setup (4)

no coding required (4)

integration with 5000+ apps (3)

third-party integrations (3)

Cons

price increases (6)

occasional bugs (4)

Pros

Cons

Reviews

All Reviews

Most Informative

Founder Reviews (37)

View all founder reviews

Other Reviews (21)

View all

•1 review

What's great

What stands out to me about Zapier is how accessible automation becomes, even without deep technical knowledge. Being able to connect different tools and create workflows in a relatively straightforward way saves a noticeable amount of manual effort. It’s especially useful when you’re juggling multiple platforms.

What needs improvement

Pricing can become a factor as workflows scale, especially for more complex automations. It would also be helpful to have clearer visibility into task usage and optimization suggestions as setups grow.

vs Alternatives

I’ve looked into alternatives like Make (formerly Integromat) and some native integrations between tools. They can work well in specific cases, but Zapier feels more standardized and easier to set up quickly across a broader range of apps.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

44 views2mo ago

•8 reviews

One of the most underrated apps released in the last few years...A lot of businesses run a lot of automation through Zapier and its even better now with the recent addition of AI.

What's great

workflow automation (13)

Report

27 views2yr ago

•4 reviews

I've had a positive experience using Zapier. One standout feature is the wealth of templates available, making it user-friendly. The platform integrates with almost app a business commonly uses. Additionally, Zapier offers room for creativity, allowing users to tailor their automations to specific needs. This makes it a valuable tool for anyone looking to simplify tasks and enhance overall productivity.

What's great

user-friendly interface (7)customizable workflows (2)enhances productivity (5)broad application support (4)

Report

8 views2yr ago

•8 reviews

Pretty good, but not flawless, integration with many tools. Works better than Power Automate if you are on the M365 platform by being easier to use, broader application support, and better GPT/AI integration (without hidden costs). They do keep adding features that require more licenses, which is annoying, as we can't keep asking to add more and more costs.