Carly Cauthen

Carly Cauthen

Founder of Trellis
#95792788 followers6 following
🍿 8 day streak
#54,468All time
11 KP

About

I believe every local business deserves a tireless employee who never forgets to follow up. So I built one. 🌱

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Maker History

  • TrendVault
    TrendVaultTikTok Made You Want It. We Found It.
    Mar 2026
    • 🎉
    Joined Product HuntMarch 17th, 2026

Forums

Carly Cauthen•

13d ago

Launch day: Trellis — AI-powered customer retention for small businesses

Built an autonomous customer retention system for local service businesses using AI agents.

The stack: Claude Agent SDK + customer lifecycle automation + SMS/review workflow. Open customer segment AI decides action (follow-up, reactivation, review request) orchestrates outreach tracks ROI.

Why it works:

Carly Cauthen•

14d ago

Trellis - Your AI employee for customer follow-ups

Trellis sends personalized AI follow-ups to customers who haven't visited in 60+ days. Rediscover dormant customers, collect Google reviews, and keep customers engaged—all with 1 click. Pricing: Starter: $59/mo — 1 location, 500 contacts, 100 SMS/month Pro: $149/mo (Most Popular) — 3 locations, 2,000 contacts, 500 SMS/month Scale: $299/mo — 10+ locations, 10,000+ contacts, 2,000 SMS/month No setup fees, no contracts. No credit accounting—just flat-rate simplicity.
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