Carly Cauthen

Trellis - Your AI employee for customer follow-ups

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Trellis sends personalized AI follow-ups to customers who haven't visited in 60+ days. Rediscover dormant customers, collect Google reviews, and keep customers engaged—all with 1 click. Pricing: Starter: $59/mo — 1 location, 500 contacts, 100 SMS/month Pro: $149/mo (Most Popular) — 3 locations, 2,000 contacts, 500 SMS/month Scale: $299/mo — 10+ locations, 10,000+ contacts, 2,000 SMS/month No setup fees, no contracts. No credit accounting—just flat-rate simplicity.

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Carly Cauthen
Maker
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"Hi Product Hunt! Carly Cauthen here. I built Trellis because I watched 60% of salons, cleaning companies, and service businesses lose loyal customers to silence—not dissatisfaction. One missed appointment reminder or birthday check-in, and customers ghost. Trellis = your AI employee. Deploy in <1 hour. Here's what you get: Starter ($59/mo): 1 location, 500 contacts, 100 SMS/month, AI-powered follow-ups, review requests, appointment reminders Pro ($149/mo — Most Popular): 3 locations, 2,000 contacts, 500 SMS/month + re-engagement campaigns + weekly reports Scale ($299/mo): 10+ locations, 10,000+ contacts, 2,000 SMS/month + dedicated support + custom integrations No credit system. No surprise bills. Just transparent, flat-rate pricing that scales with your business. Human Slack support, <1 hour response time. Try the demo → Full flow in 3 min. Questions? I'll be here all day."