I did the sneak peak preview and it looked nothing like my sweet pup echo. My friends called it a Pinterest gone wrong and should be featured on the Netflix show nailed it.
I would say that when I requested it to be cancelled, they refunded me the entire amount including the amount for the sneak peak, which I was not expecting to be refunded for.
What's great
customer service (6)
What needs improvement
inaccurate likeness (11)
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