Support teams read tickets one by one. Product teams find out about issues weeks later.
Zendesk Signals analyzes tickets daily and detects:
• Workaround language
• Feature confusion
• Escalation spikes
When something trends above baseline, your team gets a Slack alert — with real customer quotes attached.
No dashboards. No manual tagging. Just signal when it matters.
Instantly gather feedback from synthetic users for your products, mockups or concepts to stress test your assumptions.
Upload any mockups/visuals along with target user and key assumptions—to gather feedback from simulated users with their quotes, sentiments, and first impressions.
