Maryam Adam

I supported GitScrum early on by purchasing their $299 Lifetime Deal (which is a massive investment here in Vietnam, equal to 2 months of a worker's salary). Back then, the product was broken, incomplete, and barely usable. We bought it hoping to support them and grow together.

Fast forward to today: they have completely locked down the old platform so we can't even access it anymore. They rebranded to an "AI Agents" platform and told lifetime deal holders that our licenses do not transfer. If we want to use anything, we have to pay all over again.

Taking people's money for an unfinished product, promising lifetime access, and then completely locking us out to force a new paywall is pure scam behavior. Beware of their products and future deals!

When launching our early version, we thought pricing low would lower the barrier to entry and boost signups. While it brought a quick surge in users, lower-paying users submitted 3x more support tickets and churned much faster.

When we doubled our prices, free-trial conversions dropped slightly, but active retention skyrocketed. Higher-paying customers actually invested time to integrate the tool deeply into their tech stack.

Is underpricing the biggest mistake first-time founders make, or is it a necessary stepping stone to gain initial traction?

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