liben

liben

Building tools for real chat workflows
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I tried automating chat replies… and everything went wrong

Hey everyone 👋 I’m the builder behind this project. This didn’t actually start as a “product”. It started because I kept watching people use Telegram for business conversations… and everything broke once the chats became active. What I repeatedly saw: • messages getting missed • two people replying the same customer • AI replying at the wrong moment • customers asking something important and...