Petra Diener

Petra Diener

Technology & Communications Strategist
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Forums

Y Combinatorp/yc•

1yr ago

YC founders, would you trust AI to handle 90% of your support chats?

me and my co-founder are building an AI agent because at our last startup we just couldn t keep up with support.

we tried every chatbot out there. they all felt robotic. customers hated it.

hiring more people was too slow + too $$$

so we put together this ai chatbot (think intercom fin but deeper) that trains on your old tickets, learns your tone, doesn t hallucinate, and can actually answer stuff like a real support rep.

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