Rafaella Fontes

Rafaella Fontes

Director Strategy & Ops
#923878210 followers8 following
#1,090Last month
23 KP
>10,000All time
23 KP
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+3 stacked products

About

Always drink your own champagne VC → builder. From physical products (wine & champagne) to investing in tech across food/ag, supply chain, climate/energy, and dual-use. Now, back where it matters: building products with real GTM. Use what you build. Let others benefit too.

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Tastemaker
Tastemaker
Gone streaking
Gone streaking
Gone streaking 5
Gone streaking 5

Maker History

  • BackEngine for Slack
    BackEngine for SlackAccount prep, follow-ups, and customer insights in Slack
    Mar 2026
    • 🎉
    Joined Product HuntDecember 1st, 2025

Forums

Rafaella Fontes•

1mo ago

BackEngine for Slack - Account prep, follow-ups, and customer insights in Slack

BackEngine helps GTM (CS & Rev teams) understand what’s actually happening inside their accounts, instead of relying on lagging indicators of account health. Our AI infrastructure extracts, routes and analyzes every customer interaction. So you can surface risks, product feedback, and expansion opportunities. Now with the Slack, teams can ask questions about an account or customer signal and instantly get the context they need to prepare for calls, resolve issues, run better renewals.
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