Hi there!
Question for early-stage founders (and also for those who once were at this stage):

How do you know when it s time to create a help center?

I am building Echo, a tool that automatically turns your customer emails into ready-to-publish help center articles, so your knowledge base writes itself.
I am trying to understand if this solves a real pain or just a nice-to-have.
Happy to further discuss and show the MVP of the product!