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Nika•

5h ago

Is automating customer support the ultimate solution?

Today I read in TechCrunch that Airbnb says a third of its customer support in the US and Canada is now handled by AI.

Many CRM-focused platforms are following suit, automating support with their own AI bots for example, Crisp, Chatbase, and others.

Matteo Gamba•

8yr ago

Airbnb Official API - Develop your application for millions of travelers & hosts

The Official Airbnb API allows external applications to securely Oauth into new and existing Airbnb accounts, granting the ability to push updates to content, rates, and availability and to get back messaging and reservation details, allowing applications to build custom workflows and create amazing experiences for our shared customers.

Jack Smith•

10yr ago

Airbnb Experiences - Airbnb expands beyond rentals — now hosting Experiences

Airbnb Experiences offers unique experiences – from cooking to scenic tours – with locals.

Ryan Hoover•

8yr ago

Airbnb Concerts - Intimate shows in unique places

Airbnb Concerts is a selection of unique live performances, an expansion of the Airbnb Experiences platform.

Adam Greenwald•

8yr ago

Airbnb Plus - All the comforts of home, plus more.

Airbnb Plus offers a new selection of only the highest quality homes with hosts known for great reviews and attention to detail.

Ryan Hoover•

6yr ago

Airbnb Adventures - Hosted journeys to extraordinary places

Airbnb Adventures allows you to go deeper that typical tourist travel with wildly unique adventures around the world. These small group trips range from 2 to 10 days and start at just $99—with lodging, meals, and activities included.
Aaron O'Leary•

6yr ago

Airbnb Luxe - Airbnb's new platform for luxury rentals

Airbnb Luxe offers pristine, expertly designed homes with luxury amenities, services, and a dedicated trip designer.
Chris Messina•

6yr ago

Animals on Airbnb Experiences - The new standard for animal tourism

Life’s better with animals—and now there’s a new way to meet them with local hosts who care for their welfare. Every experience must follow World Animal Protection guidelines, so you can connect with a clear conscience.