Hi Product Hunters, this is Moah from Boomerang. We're so excited to get this out to you all.
A bit of the back story on how and why we made Respondable.
Last September, we brought our entire team to Maui for our fall workaway. One of our projects on the workaway was to explore natural language processing and machine learning, as they can be applied to email.
We experimented with a bunch of technology, found that holiday support emails are the most positive, and then went back to the office to resume working on urgent things. And we posted a job listing for a data scientist.
Then, around the holidays, Chris from our marketing team came up with an inspired idea - let’s send a useful, thoughtful year-in-review email to our customers. It took us a while to build it, but if you were already a Boomerang user back in February, you may remember getting an email from us that showed a set of data-backed principles for writing effective emails. We also published the data as a blog post and you can find it here. http://blog.boomerangapp.com/201...
Several dozen of our users asked if we could build a real-time version of our blog post that would apply to emails as you write them. So we decided to see if we could bring the recommendations from the data to your fingertips.
Hope to hear from you all on how we can improve Respondable.
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@ayemoah Boomerang is good but it's an expensive service offering compared to others out there now. I'm finding that many saas providers are really trying to milk users with high-priced subscriptions such as boomerang. You also need to keep in mind that other possible subscriptions people have, i personally have around 20 minimum so far and counting, for mear functionality as this, it really should cost 'a couple of bucks' not the price of a CRM.
I was using the original Boomerang for Gmail in college to send emails at 9AM while instead I would type those emails after coming back home at 3AM, recovering from a night partying, and didn't want to look shady..
Then I randomly met Alex, founder/CEO of Boomerang at a conference in Colorado and told him how his platform saved my a$$ a couple of times.
And now this is released and I'm in love.
Moral of the story: If you like cake, you might also like pancakes.
@ayemoah@sai_yeluru This is super exciting, however I'm in the same boat, I use inbox 100% of the time now, please port as fast you guys can, great work btw!
This is a super interesting space. We'll see more AI and technology used to facilitate communication. Already, much of our conversation and the way we interact with people is digital (through our phones and computers) and as we begin to see the world through an augmented lens, we'll see a version of Boomerang Respondable in our IRL conversations, too.
In some ways this is depressing but I'm an optimist. 😊
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@rrhoover Boomerang questions whether the value of struggling to become good at writing emails is greater than the value of successful emails with ease and if we lose a portion of ourselves each time we over-edit.
@awmoore@rrhoover Humanity has spent significant time and effort developing communication protocols and platforms while advancing both. One could argue that a person that simply reads more often views the world in an augmented way. (And incidentally might become a better communicator for it).
I think what the folks at Boomerang are doing is fast tracking everyone to this end. Optimist as well, and betting this helps :)
@igor_scherer@evankimbrell@quan Yup, we don't write the emails for you. You are still the ones writing whatever you send. We just give you real time analysis as you're writing.
It's brilliant because it goes way beyond Grammarly to make suggestions and not just point out errors. Good emails make a huge difference, especially with clients or reporting up.
@basgras From the email I received:
"Is Boomerang reading my emails?
No. By default, Boomerang Respondable works entirely within your browser. It does not transmit any message data anywhere, for any purpose. If you choose to enable advanced machine learning features, Boomerang transmits message data using enterprise-grade encryption, analyzes the message data on a secure server, then transmits the analysis back via encrypted communication channels. After performing the analysis, Boomerang's servers immediately discard any personally-identifiable information connected with the analysis. Boomerang employees do not have access to any message data transmitted as part of your use of Respondable."
@onedurr@basgras what Matt said :) We know working with email carries a heavy responsibility, and we take it very seriously. We try to store as little PII as we can and still provide a good service. In this case, we don't need to store any.
Great idea! Is there a general rule of thumb for a perfect email? For example, best practices for a cold email that you send to a prospect may be different from best practices for sending emails to customers or coworkers. Either way, great tool.
@donte_ll Yes! We published the research behind Respondable a few months back: http://blog.boomerangapp.com/201...
That article provides a good overview of how to optimize each of the parameters individually (though Respondable's AI finds that combinations of parameters that look bad individually can sometimes get a high response rate). We didn't try segmenting by purpose, but that's a good idea!
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