CX Genie
Transform customer support with no-code AI-powered solutions
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Son Nguyen (Ethan)

CX Genie - Transform customer support with no-code AI-powered solutions

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CX Genie
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Boost your customer support with CX Genie. The AI-driven platform integrates chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.

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Viktor Surkov
Can I connect to Slack in a way, where my customers could chat with me through slack, and I would be replying from your platform? If yes - then it's a no-brainer for me, as I have been looking for this for months!
Son Nguyen (Ethan)
Maker
Hi @viktor_surkov yes absolutely - thats exactly how our Slack integration works! I hope you enjoy using CX Genie. If you have any issues, want to report anything, or have any questions, you can connect with us on Discord where were ready to help out with anything --> https://discord.com/invite/PGhPP...
Viktor Surkov
It's the exact functionality that I have been looking for! Really great! You are my painkiller! Seriously, thank you and product hunt for matching us! I really been looking for something similar for couple months in google, in GPT, Perplexity, forums and other places, and never found you before, and all other tools were okay, but they always were missing something.
Truong Ngoc Hai
Maker
@viktor_surkov Thank you so much for your kind words! We’re thrilled to hear that CX Genie is exactly what you’ve been looking for. It means a lot to us that we could help solve your pain points. We're glad Product Hunt brought us together, and we can’t wait to support your business! If you ever need anything, feel free to reach out.
Alex Dulub
Hi Ethan! CX Genie sounds like a fantastic solution for streamlining customer support. The no-code aspect is especially appealing for teams without a dedicated tech department. How customizable are the automation features?
Son Nguyen (Ethan)
Maker
Hey, @alex_dulub thanks! Thats exactly one of the reasons why the no-code part was so important for us for CX Genie. About the customization for the automation features, all details to this question you can find in this full feature documentation: https://documents.cxgenie.ai/bot... Hope it answers your questions, but of course feel free to ask here aswell.
Stepan Solodnev
CX Genie has revolutionized how we handle customer support! The no-code AI solutions allow us to seamlessly integrate chatbots and automate ticket management, making our support much more efficient. I was blown away by how quickly we reduced response times and improved overall customer satisfaction. It's like having a full support team at a fraction of the cost. Truly a time and resource saver!
Nam @ CX Genie
Maker
@solodnev Hey Stepan! Thanks for your amazing feedback & glad to have you onboard too! We’re not only focusing on simplifying support but also on helping you convert more leads and open new sales channels. We hope it enhances both your customer interactions and overall growth! There's more to come! So stay tuned! We will support your launching! Let's help each other out!
Mike Vasco
Congrats on launching CX Genie! I love the idea of simplifying customer support while improving the customer experience. It’s going to be interesting to see how businesses can leverage it to increase conversions and drive sales.!
Nam @ CX Genie
Maker
@theraverguy Thanks for this Mike! Really appreciated. Simplifying but not compromising is always something CX Genie keep in mind when building the right products for the audiences!
Cody Matthews
Awesome launch! CX Genie sounds like it could make a real difference in how companies handle support. I'm super interested in how it could replace conventional customer support platform, thinking the AI Core & Customer Support could make a tremendous growth. Gonna check the 3 month out!
Nam @ CX Genie
Maker
@matthews_cody Hey Cody! Thanks for supporting us out! Really like that Capybara avatar! Such a cute one! Full agree! Normally with the conventional Customer Support Platform, you gonna need a lot of time building tons & tons of scenarios in order to make it look right & scale right. However, the latter side of it is going to cost your team so much brainstorming & technical tweaks, not to mention the budget of indoor Customer Support you need to hire, so much burden in so little time. CX Genie aims to do more than just streamline customer support—it’s designed to help increase conversions and uncover sales opportunities with AI automation where it needs to be & human touch needs to cover. We can’t wait to see how it improves both your customer experience and results.
Nifal Adam
That's a fantastic idea! Integrating CX Genie sounds like a smart move for any business looking to streamline customer support while enhancing the customer experience. Good Luck:)
Son Nguyen (Ethan)
Maker
@nifal_adam2 Thank you Nifal! I really believe CX Genie can make a huge difference in streamlining support and improving customer experience. Appreciate the good vibes! 🙌
Hiền Nguyễn - CX Genie
Maker
@nifal_adam2 Thank you! We will continuously update the product and provide you with the latest and most practical features. If you encounter any difficulties during use, please contact our customer support team; we are always ready to assist.
Yutong Liu
Well done, @son_nguyen_ep! CX Genie seems like a must-have for any business looking to enhance their customer service operations. The integration of chatbots and help desk functionalities is fantastic. I'm curious, are there any future updates planned that will allow for more advanced analytics and reporting on customer interactions? Congratulations! 🎉
Truong Ngoc Hai
Maker
@son_nguyen_ep @yutong_s_liu Thank you so much for your thoughtful feedback! We're really excited to hear that you see CX Genie as a valuable tool for businesses. Regarding your question, yes, we do have plans for future updates that will include more advanced analytics and reporting features to help businesses gain deeper insights into customer interactions. Stay tuned for exciting improvements! 😊 If you have any other questions or suggestions, feel free to reach out!
Star Boat
Wow, Ethan, this looks incredible! 🌟 The AI-driven automation features, especially the ability to resolve inquiries instantly, could really revolutionize the way businesses handle customer support. It's amazing how CX Genie prioritizes personalized interactions—keeping customers feeling valued is so important! I'm particularly excited about the 3 months FREE offer on the Pro Plan; what a fantastic way to let teams experience the benefits firsthand! How did you come up with the idea for CX Genie? Best of luck with the launch,
Nam @ CX Genie
Maker
@star_boat Thanks Star Boat for supporting us! Not only with 3 months free offer but you also have me & the team to personally walk you through everything as well! Feel free to reach out anytime you like! It's on me!
Toshit Garg
Congratulations on launch of CX Genie....
Son Nguyen (Ethan)
Maker
Thanks a lot! @toshit_garg
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