I m mapping out a batch of agentic AI use cases to supercharge offline customer experience - think stores, salons, cafes. Going beyond knowledge assistants and Q&A chatbot..

Some ideas we re exploring:

• A restaurant table agent that handles specials, FAQs, and feedback.

• An in-store guide that helps retail customers find products and get personalised recos.

• A bookstore assistant who reads your past orders and mood to suggest what s next.