fforward.ai - Copilot for customer interviews

@maxcameron @alessio_mavica our summaries focus on the individual opportunities right now but soon we'll start adding in extra fields like you mention above to give you a more comprehensive interview snapshot!

@kate_bovkunova yes. There is an impact and reliability feature that will use things like sentiment as evidence for the opportunities that we extract!

@julia_demyanchuk Thank you! I believe so yes. Since AI never gets tired or suffers, you typically see a lot more opportunities generated. This is important since it can uncover unique insights when compared across multiple interviews (which we do with our themes feature!)

@eyucoder thanks a bunch for stopping by!

@eyucoder Thanks Eyuel - really appreciate the support and all the amazing feedback from the community.

@ekarp Yes, you can export opportunities and themes from our tool directly to a project management tool like Notion. We have deep links so you can always get back to the exact line in the transcript.

@franksondors Nice! What's your goal for 2024!?

@franksondors That's great to hear Frank. I'm sure you've benefitted from every single one of them.

@camwest_new ship more products

@franksondors Love it

@saqib_ali_ effectively we reduce the time it takes to do analysis and clustering/theming.

@muneebawan it's my favorite feature. We convert all the opportunities we identify into embeddings and then use machine learning to cluster them into themes. We then label the themes using GenAI! You definitely have to see the video above to see it in action.

@camwest_new thank you! that makes sense :)

@cara_jacqueline Nice! Quality is determined by a bunch of factors, like how the question was asked and answered, if the answer was a hypothetical or based on direct recent experience.

@camwest_new that makes a lot of sense, thanks for explaining! Direct recent experiences are always much more trustworthy.

@cara_jacqueline Any time!

@rimash thank you! Appreciate your support.

@camwest_new Can fforward eventually conduct AI-moderated interviews and suggest lines of inquiry in real time?

I've tried the service. One note - there's a case when i don't decided yet to use platform or not, a just want to look around. And fforward block me on the onboarding by requiring to load transcript - i'm not ready to share transcript at this time 'cause i have not touched main functionality yet - i don't understand how everything organized inside and that can stop me from going further

@rimash I'm VERY keen on exploring this direction.

@rimash understood. Watch the video for a walkthrough of everything we offer!