Kevin William David

Fluidworks - SaaS onboarding agent that talks , clicks, and guides users

Fluidworks embeds a human-like AI agent inside your SaaS. It talks, clicks through the UI, and guides each user in session, personalizing every journey while boosting activation and cutting support tickets, all with zero code.

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Patryk Pijanowski

This is next-level — turning onboarding from static tours into a live, voice-powered walkthrough is genius 🚀 Curious: how deep can the agent’s branching logic go — could it handle role-based flows or multi-step decision trees out of the box?

jos Kuttan

@patpijanowski 

Thanks! That’s exactly what we built for.

How deep can it branch?

Very deep , think state-machine rather than linear script.

During training we capture every screen, element, and branch point, then store that as a graph. At runtime the agent:

1. Reads context in real time (role, plan, feature flags, current URL, DOM state).

2. Chooses a path through the graph based on that context—so Sales, Admin, or End-User roles each get their own flow without extra hard-coding.

3. Re-plans on the fly if the user skips, backtracks, or changes settings mid-flow.

Out of the box it supports multi-step decision trees, gated features, and role-based variations as long as those paths exist in the sandbox or video samples you give us. Most customers cover 90 % of their branching logic with five short walkthrough videos per role; we handle the rest through iterative updates.

Mohamed Gamal (MGM)
do the agent currently speak arabic ? any plan to add it in near future ?
jos Kuttan

@mohamed_gamal_mgm_ 

Technically yes , but we plan to support other languages on a case-by-case basis .

Let’s talk if you are interested. https://cal.com/fluid/hn-chat

Beyza Gü
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jos Kuttan

@beyza_gu 

“Ah, the ancient language of Keyboard Cat! 🐈⌨️

Translating… ‘Your product is awesome, keep it up.’

Glad we cracked the code
thanks for the support!”