Customers keep asking for payment methods I don't support
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I run a small ecom store and when I set everything up I kept checkout pretty basic and just focused on accepting cards. Lately I've been getting more customers from outside America and I've had a surprising number of people ask if they can pay using methods I don’t currently offer. A few have even messaged before ordering just to ask what payment options I accept. I’m starting to wonder how many sales I’m losing from people who just leave when they don’t see the payment they normally use. For anyone who sells internationally how many payment methods do you offer? Is it worth switching your payment setup to support more local options or am I overestimating how much of a difference it ends up making?
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Yeah, I bet some people just close the tab when they can't pay the way they want.
The extra fees would make me think twice. More orders are nice, but the margins still have to work.
The good news is you don't need to manually integrate a bunch of different options. Upgrading to a processor like Stripe will automatically show localized payment methods based on the customer's country.