For one month, I did not review my own posts and shipped enhanced features.

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Not because there was anything wrong with the feedback per se but because I realized I was designing for the noisiest five percent rather than the quiet majority. I started looking at the usage data and doing two live calls a week instead. My roadmap got revised that month more than in the last six combined.

Do you have a rule of thumb regarding the relative value of public versus private feedback or does it depend on the particular feature?

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