How do you convince your team to pause feature development to shorten Time to First Value?

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Our churn analysis revealed a painful truth: 60% of paying users who canceled had only configured half of their workspace setup. They got stuck in administrative setup before every experiencing the core benefit.



The urge is always to ship the next shiny tool on the roadmap, but right now our biggest bottleneck is the multi-step configuration process.


How do you reprioritize your roadmap to strip down setup steps without hurting enterprise power user requirements?

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