I fix most user requests the same day they come in. How fast do you act on feedback?

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A few of my consulting clients have their teams using my products every day. So feedback shows up fast, and I usually get requests done the same day.

I've come to think the best thing you can do early on is get your heaviest user on your side. In my case the first heavy user was me, and the client teams came next.

How fast do you usually act on feedback from your users?

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I need to get some more users first to be able to answer. You can be the one :)

 Fair enough! Agent costs are something I keep a close eye on too. I watch API usage all the time and get an alert on my phone when it crosses a threshold. Good luck getting those first users ☺️