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Kevin William David

HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles

by•
With Knowledge base 📖 in HelpCrunch you can:
📚 Create beautiful SEO-optimized help articles in minutes
💬 Send articles to customers and assist them further via chat
🌟 Provide 5-star customer self-service and minimize your support volume.

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Olya Zabalkanska
Oh! great news!!!
Daniil Kopilevych
Maker
@olya_zabalkanskaya I know, right? It's the most anticipated feature in HelpCrunch ever. We've had so many requests for it from our users. Happy that teams all over the world can now use it, to the fullest.
Maksym Kunytsia
Screen shots look awesome! Good luck with new customers ;)
Daniil Kopilevych
Maker
@maximkunytsa Thanks a lot :) Exactly! We've also updated our agent chat look, now more modern than ever.
Eugene Lata
Love today`s hunt. Great to see your tool here, @daniil_kopilevych I`ll give it a try.
Daniil Kopilevych
Maker
Thanks a lot @eugenelata! That would be awesome ;)
Alican Üngör
Great job HelpCrunch
Daniil Kopilevych
Maker
@alican_ungor Thanks so much. Happy to have you with us!
Alterations.com Tailor Shop
Our customers love it. Best solution for knowledgebase and live chat I’ve seen. I’ve tried them all. From free tools to $100 per month tools. HelpCrunch is the one my agents and my clients love the most based on feedback.
Daniil Kopilevych
Maker
@receptionistus your comment made our team's day! Thanks so much for the support!
Dmytro
Awesome product! They did really good work on SEO
Pavlo Pavlenko
Maker
@furyz Thank you. Yep, this is our "cool thing" - management of SEO meta data for literally every article and category.
Max Bondarenko
Following the amazing Live chat, the KB guys came up with is no brainer. Very robust, nice looking and easy to use. We totally switched from the HelpScout and never had any regrets!
Pavlo Pavlenko
Maker
@max_bondarenko Thanks for your support, bro. It's a great pleasure for us to have you as a customer 😊
Flashlight
@max_bondarenko Agreed, our company is using HelpCrunch and enjoy all it's features.
Yaroslav Solonnikov
Good job, guys! Really like your product!
Daniil Kopilevych
Maker
@yaroslav_solonnikov Appreciate it!
Ivanna Wendel
Can’t imagine an online product without a modern knowledge base for their customers! Must have app for any business!
Pavlo Pavlenko
Maker
@ivanna_wendel That is so true. Completely agree 👍🏻
Sanjay Parmar
Awesome!!!! Definitely going to try it. Thanks for making it.
Daniil Kopilevych
Maker
@sanjay_parmar3 fantastic, looking forward to your feedback.
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