HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles
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With Knowledge base 📖 in HelpCrunch you can:
📚 Create beautiful SEO-optimized help articles in minutes
💬 Send articles to customers and assist them further via chat
🌟 Provide 5-star customer self-service and minimize your support volume.
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Best
Great stuff, we are using it now as well. Love to see more work on the customer retention and onboarding side with push notifications similar to how automatic emails work. At the moment we work around this using targeted chats, would be good to either send a push or send an email as an option (like intercom!)
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