Smart idea. Looking forward to implementing this for Gametize's support and customers. KeyReply will definitely grow its features to beyond a keyboard utility to integrations with all the helpdesk softwares and even Google Groups, I can see it in my vision ;)
@keizng That's awesome, we'll love to have you implement this! We definitely do have integrations on the roadmap ;) But beyond that, this chat widget is a way for us to give back to the SMB owners whose problems we now understand better because of our work on KeyReply.
Nice product, it's simple & clear. But when I see "100% free" and all the data I can put in this page, I'm wondering "where is the trap?"
What's the plan for you?
@colorjunkie Hey Antoine, thanks so much for the question - we did not obfuscate the code so you can actually dive in to take a look. As a team, we want to help more site owners connect with customers. This allows us to provide better mobile solutions for teams which is our core business - KeyReply. :D Hope this helps to allay your fears that we will turn on the paywall in the future for this. haha
@colorjunkie Also, we don't collect any of the data you put in - so if you want to change your contact details, you'll just have to generate it again. Hope this helps!
@shahab_21 Hey Shahab, are you thinking about it as a way for teams to reply to queries in Slack? Let us look into it. Thanks so much for the idea.
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@spenceryang Yes! Will be great to have a solution to chat with clients just through Slack. I believe Smooch is doing that but there can be room for simpler products like yours. Cheers!
Really like this as a potential intercom replacement. I like how it will take a customer / website visitor to a familiar medium (FB messenger and other chat interfaces) and allow them to communicate with the company in an environment they ostensibly feel more comfortable in.
Great job KeyReply team! Would love to see how this evolves!
@playswithfood Thanks Dave - let me know what your experience has been with Intercom in terms of core usage and how has chat by keyreply been for you. :) Love to learn from your feedback and improve the widget.
@shib88 Hi Shib, we looked into Whatsapp integration but they are not very easy to integrate into at this moment. I think if we do figure it out, that will really benefit more users as WhatsApp is really the go to tool in countries like Indonesia.
@mattbrian Hey Matt - Chat by KeyReply will be free forever and as a team, we provide service to site owners if they need to with the core KeyReply product. The KeyReply product will not be suitable for all site owners but as the site grows and support needs grow, it will be useful. :)
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