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Chat by KeyReply - Simplest live chat widget on the planet

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Keith Ng
Smart idea. Looking forward to implementing this for Gametize's support and customers. KeyReply will definitely grow its features to beyond a keyboard utility to integrations with all the helpdesk softwares and even Google Groups, I can see it in my vision ;)
Carylyne Chan
@keizng That's awesome, we'll love to have you implement this! We definitely do have integrations on the roadmap ;) But beyond that, this chat widget is a way for us to give back to the SMB owners whose problems we now understand better because of our work on KeyReply.
Spencer Yang
@keizng What helpdesk software do you use now?
Fabián Baptista
Good luck guys!
Spencer Yang
@fbaptista Thanks Fabian!
Marco Gurnari
A great idea and service ;)
Spencer Yang
@marcogurnari Thanks Marco! Let us know once you put it on!
Jérémy Zaccherini
Seems like a great product. Simple and straight forward. I'll give it a try. Great landing for PH day btw :)
Spencer Yang
@zaccherinij we like it simple too!
Antoine
Nice product, it's simple & clear. But when I see "100% free" and all the data I can put in this page, I'm wondering "where is the trap?" What's the plan for you?
Spencer Yang
@colorjunkie Hey Antoine, thanks so much for the question - we did not obfuscate the code so you can actually dive in to take a look. As a team, we want to help more site owners connect with customers. This allows us to provide better mobile solutions for teams which is our core business - KeyReply. :D Hope this helps to allay your fears that we will turn on the paywall in the future for this. haha
Carylyne Chan
@colorjunkie Also, we don't collect any of the data you put in - so if you want to change your contact details, you'll just have to generate it again. Hope this helps!
Douglas Deming
Very sleek, I like how it now allows users to directly engage us on Facebook and Phone SMS ect. Also, thanks for making this free!
Spencer Yang
@inhabit_earth Thanks, for sure! Send us your site screenshot after you deployed it!
Shahab Shabibi
Seems awesome! Hope you guys build Slack integration as well
Spencer Yang
@shahab_21 Hey Shahab, are you thinking about it as a way for teams to reply to queries in Slack? Let us look into it. Thanks so much for the idea.
Shahab Shabibi
@spenceryang Yes! Will be great to have a solution to chat with clients just through Slack. I believe Smooch is doing that but there can be room for simpler products like yours. Cheers!
Spencer Yang
@shahab_21 We have been taking a look at Smooch - It's a pretty good solution for mobile app developers. :)
Dave Branson Smith
Really like this as a potential intercom replacement. I like how it will take a customer / website visitor to a familiar medium (FB messenger and other chat interfaces) and allow them to communicate with the company in an environment they ostensibly feel more comfortable in. Great job KeyReply team! Would love to see how this evolves!
Spencer Yang
@playswithfood Thanks Dave - let me know what your experience has been with Intercom in terms of core usage and how has chat by keyreply been for you. :) Love to learn from your feedback and improve the widget.
Shib Hussain
Nice idea guys! Don't see whatsapp on there. Any plans for integration?
Spencer Yang
@shib88 Hi Shib, we looked into Whatsapp integration but they are not very easy to integrate into at this moment. I think if we do figure it out, that will really benefit more users as WhatsApp is really the go to tool in countries like Indonesia.
Spencer Yang
@shib88 Hey Shib, we released WhatsApp yesterday. Give it a spin for your site and let us know if it works well for you.
MB
What is the business model?
Spencer Yang
@mattbrian Hey Matt - Chat by KeyReply will be free forever and as a team, we provide service to site owners if they need to with the core KeyReply product. The KeyReply product will not be suitable for all site owners but as the site grows and support needs grow, it will be useful. :)