Kommunicate
AI-Powered Customer Service Automation Platform
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Kompose by Kommunicate - Build chatbots, then easily add them to your site and apps.

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Kompose helps you create bots and conversational workflows to scale your business with a simple GUI interface backed by powerful conversational AI. You can deploy bots on your platform, trigger live chat handoff to humans, use rich messaging, and much more.

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Maker
Hello Product Hunters 👋, I am glad to share our latest product, Kompose, with you.  Kompose is a GUI (Graphical User Interface) based, NLP-powered chatbot builder with no coding requirements. Customer support professionals and marketers can use it to create utility chatbots in less than 5 minutes. I know that there are a plethora of chatbot building tools out there. Why one more? The idea is simple - Kompose is built on top of Kommunicate - a customer support suite. So now, you need not make an AI chatbot on a different platform and connect it to your already existing customer support suite.  So you can manage your complete workflow, from chatbot building to deploying on website and apps, from automating transition to live chat agents to escalated resolution - all this can be done just in one place.  A few things that make Kompose super awesome: Backed by powerful NLP  Simple, intuitive UI Rich messaging support for smooth interaction Automatic chatbot to human handoff I am excited to hear what you have to say about it and answer any questions you have.  PS: We are giving two months of the full-feature trial of Kompose (and the whole suite - Kommunicate) to all Product Hunters. 🔥
Great! How Kompose is different than other bots?
Hi Azar, Great question. We have created Kompose in a way so that self-reliant clients/individuals with no technical experience can create their first bot and let Kompose bot handle their support, all in a few hours. Even the more tricky features like bot to human handoff and setting fallback intents take only a few clicks to set up and they are ready to go. Our mission here is to provide everyone an opportunity to give their customers world-class customer support all under one roof and without writing a single line of code.
Chatbots mostly have limitations, in terms of capabilities and sophistication - how does your solution handle such situations?
Maker
right a chatbot implementation if not done correctly can lead to customer frustration, that’s why it is very important to have an intelligent system that understands human language, and also brings in human agent whenever required to handle the more complex and personalized conversation. Kompose has in-built NLP capabilities that understands the user’s intent and if no match is found then hand it over to the human agent. some important capabilities of Kompose are: NLP rich messaging for avoiding typing mistakes Small talk Bot to human handoff Live chat transition
Is this comparable to Dialoflow functionality wise?
Hey , It is indeed similar to Dialogflow, functionality-wise. You can find everything from text based answers to buttons to suggested replies to custom rich messaging templates. And it does have a fallback functionality as well. Next up - we're working on entity extraction, which will further strengthen the solution. Given we already have codeless integration capability with Dialogflow, Kompose is getting there - in the long run. The significant difference is that we want to make it dead simple for non-developer audience, while Dialogflow caters to tech savvy audience primarily.
Loved the first view. How does it fare as compared to other drag and drop chatbot builder?
Kompose is not simply a drag and drop builder, overtime the drag and drop builders tend to get complicated and overwhelming, with Kompose we tried a fresher approach to the UI and tried to keep things as simple as possible. It's also backed by an NLP engine which makes the bot created with it super smart. One other added advantage is the seamless integration with Kommunicate support solution and the Helpcenter connect which allows you to link your knowledge base with the bot allowing the bot to answer users from your knowledge base as well.
Awesome. Will keep following. Keep it up. :)
Awesome! Just signed up for a trial, looks promising. However, How advanced is the AI behind this? Have you build your own engine or using another service?
Maker
we have developed our own engine building things on top of open source nlp libraries. As more training phrases are captured by the system, the result accuracy improves.
Good to see Kompose came to market place with great feature of NLP-powered chatbot builder with no coding. Nice features, rich UI. Best wishes to team Kommunicate.
Maker
This is so simple and doesn't require any technology expertise. A must try for anyone who quickly want to get started with great customer support without spending huge amount of license cost.
Hey , Thanks, glad you tried it out and had an amazing experience. This are exactly what are goals with Kompose are :)
We use Kompose to build our chatbots. We have 20 chatbots using Kommunicate. We are happy because the platform is very easy to use and very complete in functionalities. We fully recommend it
Hey , Nice to see you here :') and always glad to work with you. Glad that you shared your experience with Kompose here. Thanks a lot!
Wow! Love how it makes the whole process of creating a bot so easy. And everything is customisable without even having to code it. Awesome.
Thanks Priya!
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