@ponkokuchiyoku we have made several changes during last few months:
-Improved Mobile UX
-More blocks type available from the bot builders
-Slack notification
-Improved human take over experience
-Improved Livechat mode
We have many features on our roadmap to come. Stay tuned!
@nushidzukubutog we have made several changes during last few months:
-Improved Mobile UX
-More blocks type available from the bot builders
-Slack notification
-Improved human take over experience
-Improved Livechat mode
We have many features on our roadmap to come. Stay tuned!
We are toying with deploying this on several live campaigns that have considerable spend on them. Just seei how we can at some extra AI to he script and it will revolutionise our Customer Onboarding/Landing Page experience.
Pros:
Really gets a 'bot' right and changes the landing page experience.
Cons:
Lacks flexibility and very linear in handling at present. Many more iterations to come.
These chat-bots are getting more and more popular (good and bad thing)
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I think this is a great concept and product...
That said, as an end user, I find it to be kind of annoying. It feels like the conversations go too slow, and the examples you provided (18coffees)... I personally feel like I'd rather just see a landing page. I think someone else asked about the option to "close" the window, and I guess you can get that in a pro plan... it's something I tried to do multiple times.
I can definitely see in the right use case how this can be very value add, collecting emails, pointing people in the right direction, etc.
I just was personally annoyed with all the examples asking for my name, asking for my email, etc... when I just want a landing page to quickly figure out the product.
Another thing, even in response to the simplest options... like when I just have one option to push which is "Hey", there is still a delay with the fake dot.dot.dot of someone typing back. I don't suspect most end users are incapable of understanding this is a bot... it's pretty obvious. I get the dot.dot.dot gives the [fake] feel of an actual conversation... but to me it was just more waiting. It felt more like a waiting hourglass. Sure, we're only talking about a couple of seconds... but the response should be instantaneous.
@jeremyz123 Great feedback!
I think you have some valid point about not asking user info upfront. We should always provide value first and only when the user is interested ask info in return.
Regarding the pause issue you mentioned, we have done extensive research and this is actually one positive point for engaging final users. It may sound counterintuitive but we find out conversion rates are much higher when using typing stats than not using it. We do offer companies the possibility to disable typing if they prefer that way.
Would love to hear more feedback if you decide to give Landbot a chance :=)
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OMG! This is f*****g amazing!
Pros:
Everything
Cons:
Price
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Played with it for a week, very easy to implement!
Replies
Landbot.io
Landbot.io
Landbot.io
Gamified User Onboarding Checklist
We are toying with deploying this on several live campaigns that have considerable spend on them. Just seei how we can at some extra AI to he script and it will revolutionise our Customer Onboarding/Landing Page experience.
Pros:Really gets a 'bot' right and changes the landing page experience.
Cons:Lacks flexibility and very linear in handling at present. Many more iterations to come.
Sleeknote
We are actually starting to create one ourselves.
Pros:Good design and functionality.
Cons:These chat-bots are getting more and more popular (good and bad thing)
Landbot.io
OMG! This is f*****g amazing!
Pros:Everything
Cons:Price