Lauren Leto

Listen - A smart phone number

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Tarik Kurspahic
Hi @laurenleto - the idea and app seem awesome. How do you plan to monetize?
Lauren Leto
@tariktech We have a few different paths that we're working on. For now, focus is on keeping calls/texts free in exchange for early user's feedback and patience.
Tarik Kurspahic
@laurenleto -> Understandable... The interesting thing here is that you have a great lock-in mechanism (it's a giant PITA to go back to a bunch of people and ask all of them to change the number they have for you), so knowing what kind of commitment ($) you are getting into up front may help/hurt the adoption :) Happy to try it out and provide feedback, but curious if it will hold people back a bit from giving this number out to everyone until they know the pricing, or maybe it's not a concern for them. To the rest of this thread: I am curious if you have questions about it, are just happy to check out a new product, or are truly committed to going all in without the pricing info up-front? I am asking in part out of selfish concerns about launching future ideas :)
Lauren Leto
@tariktech Feel free to text or call me to talk more but I'm hesitant to talk in-depth about our future monetization plans because I think they radically differentiate ourselves from competitors. (Read: not sticker packs!) I really really want to keep calls/texts free but international stuff and the sheer mass of texts any normal social app creates *does* add up. Now, Listen-user to Listen user communication is easier to keep cheap hence why we're focusing after launch on making those features so that *both* sides of the conversation want to be on the app.
Tarik Kurspahic
@laurenleto No worries... I know that stuff has real cost which is why I asked :) Like I said, I am really curious how the PH community thinks about this. Thanks!
Ernie Smith
Hey, love this idea, congrats on the launch! One question a friend of mine had when I showed this to him: What sort of data-protection do you guys offer? You guys are potentially sitting on a data mining goldmine, and I think that skeptics would feel better if they knew their call logs and such were safe.
Lauren Leto
@shortformernie Data is transferred to and from the client with TLS. Our database is encrypted at rest by using AES-256, block-level storage encryption. Keys are managed by Amazon, the individual volume keys are stable for the lifetime of the volume. All calls, texts, and media are deleted from Twilio via their Delete API see https://www.twilio.com/blog/2014... BUT Unfortunately we can't ensure security of SMS because it travels through many other companies. We can't change that. However, we plan to build end-to-end encryption for users who are talking to other Listen users.
Tarik Kurspahic
@laurenleto @shortformernie - Really love that you are taking security seriously from the start 👍
Tony Brix
@austenito @camh @laurenleto FYI uselisten.com has a horrible WOT score https://www.mywot.com/en/scoreca...
Lauren Leto
@tonybrix @austenito @camh weird! how do we change that?
Tony Brix
@laurenleto @austenito @camh Here is the FAQ for domain ownership change https://www.mywot.com/en/faq/sit...
Lauren Leto
Tom
UK?
Lauren Leto
@tomflemming We hope soon!
Tom
@laurenleto :) notification please?
Lauren Leto
@tomflemming For sure <3
J. L.
How long until you're platform-neutral? I only see iPhone downloads for this, and I'm that lonely Windows Phone user. Also, with the volume of 541 numbers I see, I can't help but wonder if you are local to me... 🙂
Lauren Leto
@xial We're based in NYC + We'd love to be platform-neutral within next 6 months! Basically, if that's what you want, we want to make it for you. :)
Cam Hunt
@xial I grew up in 541!
G G
How do we link two iPhones/numbers to one Listen account?
Lauren Leto
@androidlove Hey! Just use same log-in phone number :)
Arjun Ram
Love what @laurenleto & team have done with Listen. Was glad to be part of the beta launch and they listened to feedback. Lauren, I had no clue that you could have it installed on two phones and get it to ring at the same time. Might wanna highlight this feature. SMBs/Support teams would happily pay a couple of bucks for just this feature. Regardless Im glad to see an alternative to Google Voice.
mark calvo-cruz
Hey @laurenleto, this looks awesome and I just downloaded the app, but I have a question. What should we do with our old phone number? What I really like about this is that it seems to be what iMessage should be but isn't (maybe Apple will copycat in future iOS upgrades), should we be telling friends & family to update our number in their phone? Is there a way to forward future incoming messages & calls to this new number? Are there any assurances that this will be around 5 years from now?
Justin Bauer
@cruzcalvo you can tell your iPhone to forward to your new number in your iOS settings
Giordano Brachini
Wow! How can I be notified when an Android version will be ready?
Lauren Leto
@gpuntob email leto@uselisten and I'll put you on list
Conway Anderson
@laurenleto + @camh + @austenito Congrats on the successful launch! Excited to see where Listen goes from here. So far this feels like what Google Voice should have been.