✅Use state of the art Help Center platform to create self serving articles to solve their clients' problems
✅A complete dashboard with stats
✅An integrated live chat to assist your customers
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Maker
With our new Knowledge Base you can provide a quicker way for customers to reach you by integrating Customerly to a knowledge base. Customers can see relevant articles as they type in the search and get answers quickly without having to wait for a response from an agent. You can add this support tab in your web app, and anywhere else your customers might need to contact you. 🛵
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Very promising product!
PRO: They package features that just make so much sense to have in the same product.
CONS: Not translated into Danish. Yet :-)
@johan_seidenfaden Than you so much Johan! You are right, we are focusing on packaging features that should be in one place to help faster your customers
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Simple, effective and so far the most affordable on the market. Congrats guys for bringing the best all-in-one tool in my life :)
@bogdan_nicovski That's amazing what you've just said. Thanks Bogdan :)
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Customerly has improved daily from the beginning. Their team really listens, is very responsive, and works to bring value to their users and yours. The knowledge base is another great tool in an already excellent toolkit!
We use Customerly for everything @bluoodigital and now with the knowledge base this will streamline things even more. The UI is simply amazing and palatable and the UX is easy and defined. Very happy with Customerly and this is for sure a winning platform.
@bluoodigital@f_m Thank you Ferdinand. A lot appreciated. Do you like the new UI we have released?
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I've been using Customerly for about half a year (since 2018-11-28)
Product quality and team willingness are top quality.
I tried the top 10 live chat systems and finally decided
without hesitation for Customerly.
It was a very good decision - thank God.
These guys are first class, and so is the knowledge base
Cons:
Haven't come across any
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You need to add a link to unsubscribe from your integration campaign. You keep sending me countless emails and I can not if you want to remove me from your list, that way you get spam for free!
@paulocastellano1 I'm sorry to hear this, we have the feature to unsubscribe from the email templates, but the one you've received is a personal one. We need to include a link to unsubscribe from that one as well.
If you reply to that email saying you want to unsubscribe we are more than happy to do it for you and I'm sorry If you still getting them.
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Customerly
I've been using Customerly for about half a year (since 2018-11-28) Product quality and team willingness are top quality. I tried the top 10 live chat systems and finally decided without hesitation for Customerly. It was a very good decision - thank God.
Pros:Today from Customerly support
Cons:All is OK. thank You!
Customerly
This is a must have for any business.
Pros:These guys are first class, and so is the knowledge base
Cons:Haven't come across any
Customerly