Hey Hunters! ๐
We've been working in customer service for more than 15 years now. As we often recruit new support agents, we've developed a few tools to check their predispositions for customer service jobs.
It's time to publish another one ๐
Today we rolled out our second free tool โ Customer Service Quiz ๐
The first tool โ Typing Speed Test โ did well on Product Hunt and helped many of you (thanks for the great feedback) gauge the speed of response of your agents. Hope this next tool will suit your needs too! ๐
The Quiz tests your customer service attitude, communication skills, analytical thinking and technical skills.
To make Quiz more enjoyable and useful, we've:
๐ created three support characters: Support Rookie, Support Adept, Support Hero,
๐ added the option that allows you to test other people and get their results to your inbox,
๐ prepared a free 5-day email Customer Service Course for those who want to improve their skills [BETA for Hunters - http://lc.chat/customer-service-... and at the end of the quiz] .
What do you think about our Quiz?
We're waiting for your feedback and information what character you are!
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