Milestone
In-product gamification for SaaS
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Rohan Chaubey

Milestone - Interactive, gamified product tours for SaaS

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Make onboarding a breeze & skyrocket engagement with Milestone. Build personalized, interactive tours with gamified elements & smart triggers - all without writing a line of code. Fun & effective, it's the user activation secret weapon for SaaS.

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Sasha Zaiats πŸ‡ΊπŸ‡¦
Maker
πŸ“Œ
πŸ‘‹ Hey Product Hunters! I'm Sasha, COO & co-founder of Milestone. As a UX Designer, crafting intuitive experiences is my jam. But traditional onboarding tools? SKIPfest. (‍ Anyone else skip those "Here's the Dashboard" tooltips?) The struggle is real: a whopping 75% of users churn because of bad or non-existent onboarding. Milestone solves this. We built a no-code gamification platform to make user onboarding engaging and effective. Here's the magic: πŸ•ΉοΈ Interactive tours: Ditch passive clicking! Get users involved with gamified steps. πŸ‘₯ Super-personalization: Show the right features at the right time with advanced triggers. πŸ’» No-code builder: Build flows in minutes, no developer needed. πŸͺ„ πŸŽ‰ Virtual assistants & rewards: Keep users motivated with friendly guidance and fun rewards. We're passionate about building a better onboarding experience. What are your pain points? P.S. We'd love your feedback on the platform! πŸ’š
Anastasia Liamets
Maker
@sasha_zaiats happy to build it with you❀️ btw everyone who's asking me about the video – here's the creator haha
Sasha Zaiats πŸ‡ΊπŸ‡¦
Maker
@ena_gluhakovic thanks a lot! Currently, we incorporate animated GIFs to celebrate user milestones, such as completing steps or flows, with options like confetti, party poppers, and words of encouragement. We enhance engagement through interactive flows, empowering users to choose their next steps with our branching feature. In our upcoming release, we’re developing a sophisticated rewards system where users earn points for their activity and habits on the platform. These points can be redeemed for perks like early access, trials, or discounts. We provide intuitive tools and APIs for easy implementation. Regarding virtual assistants, we’ve begun with three protagonist avatars and are expanding their capabilities to include personalized and engaging video attachments, enriching the user experience.
Sasha Zaiats πŸ‡ΊπŸ‡¦
Maker
@yanffernandes thanks 😊 Would love to hear the feedback about usability of the product! As more and more people are requesting version for mobile, we probably would thing towards this direction too! As for GIFs on landing page: we recorded platform with ScreenStudio. And then I turned them into GIF format
Wiz
@sasha_zaiats LOVE IT! Gonna give it a go
Nicolas cacciavillani
@sasha_zaiats congrats!! Tools that help users keep engagement through onboarding are a must! πŸ’ͺ🏻πŸ’ͺ🏻
Anastasia Liamets
Maker
Hi, Product Hunters! 😸 I'm Anastasia, CEO and co-founder of Milestone. As a Product Marketing Manager working with B2B SaaS startups, I felt the struggle of building an effective, interactive user activation and engagement. Especially at scale. The only way was to use generic, impersonal, hard-to-use and expensive tools: ❌ Static product tours ❌ No gamification, boring experience ❌ Personalization locked behind sales calls ❌ Need hours of developers time We decided to fix it, and built Milestone: Milestone – the no-code gamification platform to supercharge user onboarding, activation and engagement. Why Milestone? βœ… Interactive & actionable tours: No more passive clicking! Get users engaged with gamified steps. βœ… Super-personalization: Advanced triggers show the right features at the right time. βœ… No-code builder: Build flows in minutes, no developer needed. πŸͺ„ βœ… Virtual assistants & rewards: Keep users motivated with friendly guidance and animated rewards. Plus, the magic: – Build inside your product with a Chrome extension – Hotspots to trigger flows seamlessly – Highly segmented user targeting – Sneaky conversion analytics to track progress – Fully white-labeled for seamless integration – Unlimited flows & team members – Startup-friendly pricing: get 50% off annual plan or first 3 months! We ❀️ your feedback! What do you love about Milestone? Any additional features you’d love to add? We'll be here all day answering questions & soaking up your feedback!
@anliamets Congrats on the launch! πŸš€ Love the list of magic that you've listed πŸ˜€ What would you say is the main reason users dismiss onboarding popups? And how do we use Milestone to address this?
Daniela Morales
Love this! Congrats on the launch, I’m super excited to try Milestone! @anliamets
Anastasia Liamets
Maker
@jgani haha we love magic! πŸͺ„ I'd say personalization is a key, with the right message at the right moment onboarding will be just 'unskippable' as it target the pain points user wants to solve right now. What do you think about it?
Pradeep Malakar
@anliamets congrats on the launch.
Anastasia Liamets
Maker
@danim136 thanks, ami!
Cameron Scully
Quite cool. i made a case study around this strategy.. I'm fully for it https://www.growtharchive.xyz/st...
Anastasia Liamets
Maker
@cameronscully_ woww, that's amazing! ⚑️ will check it out what was your biggest insight?
Cameron Scully
@anliamets Increased trial to conversion rate and user retention from the gamified self-learning process
Tyrone Robb
It's a great use of gamification and a great design for a first launch. Is it only applicable to the web? Will a Flutter integration be coming soon? Good luck @anliamets and team
Andrei Ionescu
Maker
@ty_robb thank you for your feedback, Tyrone. Cross-platform onboarding is one of the ideas we are exploring for the next iterations.
Tyrone Robb
Halyna Prykhodniuk
This looks really promising. Personally, I hate taking product tours, but when skip, I feel stupid not knowing how to use it πŸ˜‚
Sasha Zaiats πŸ‡ΊπŸ‡¦
Maker
@halyna_plagiarismcheck_org YEES, literally my words! I used to skip skip skip the boring tour, and then I am like β€œhm, what to do here?β€πŸ˜… So hoping by having flexibility with using triggers (helping when it is needed, at the right time) + showing features to specific segment ~> will dramatically improve users experience πŸ˜‹πŸ™ŒπŸΌ
Halyna Prykhodniuk
@sasha_zaiats 100% agree)
Micha Cassola
Sounds like a dream to be onboarded this way. Makes the company seem fun with the gamification and generous thanks to the rewards. Also building those experiences sounds fun! Will give it a try once my company becomes large enough! 😍
Anastasia Liamets
Maker
@michacassola I'd be lucky to onboard a client like you! 🀘🏼 wishing you all the best to grow as fast as possible
GermΓ‘n Merlo
Hey Anastasia! Definitely I’m gonna try it out because the product we’re launching soon needs a tour like this. Thanks for helping on that and I wish you all the best here.
Anastasia Liamets
Maker
@german_merlo1 excited to hear that! let me know what you think
Philipp Kundratitz
Congrats on your launch, Milestone look like a real gem! Properly onboarding and retaining users is at least as important as getting them to sign up. I can see this to be a very useful tool for founders and product teams!
Anastasia Liamets
Maker
@pkundr we actually believe soon everyone will be using gamification in their onboarding – excited to implement it! thanks a lot for support❀️
Audiencon
This is a fantastic idea, Anastasia!! Good luck with launch πŸš€
Anastasia Liamets
Maker
@audiencon thank youu, buddy!
Nermin Zejnilovic
Hi Anastasia, gratz on the launch! Actionable tours, super-personalization, and a no-code builder could be appealing for businesses looking to streamline these processes. Nice! Here are a few questions and thoughts: You mentioned advanced triggers for super-personalization, but can you elaborate on the level of customization available for creating unique and tailored experiences for different user segments? I look forward to hearing more about Milestone! Good luck! :D
Sasha Zaiats πŸ‡ΊπŸ‡¦
Maker
@nermin_zejnilovic thanks!πŸ™ Sure, I would love to answer! So we have 2 main personalization features: 1) triggers - by time spent on the platform - by action taken (clicked on button, entered specific page) 2) segmentation by role (we would integrate with you platform). So for example Developer and Designer would have different journeys 3) branching Letting the user what to do next by providing options and attaching flows to each What do you think about these?
Nermin Zejnilovic
@sasha_zaiats I love the way you did personalization. I can see that you are #1 right now, good luck. :D
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