Multi-channel for Intercom by Octopods - Connect Intercom to Telegram, LINE, Viber, Twilio, and more

Hey Product Hunt 👋, I’m Tarek, and along with my co-founder Edward, I’m happy to share Octopods with you! We’re both former Inter-comrades with much continuous love for Intercom and it’s platform. We might be biased but we think Intercom is the best place to chat with your customers 😊 The problem is there’s an ever increasing number of channels you need to keep on top of. So we’ve built a simple, secure, and reliable way to connect Intercom to some of the major channels your customers are using. 🙌 Intercom’s already got some great channel integrations for Twitter and Facebook. Octopods rounds that out with 9 (and more on the way) new channel integrations! With Octopods you can: — Connect Intercom to Telegram, LINE, Viber, WeChat, Twilio, Nexmo, MessageBird, Vkontakte, and OK.ru — Read, manage and respond to messages from all your channels right in Intercom. — Re-use all your favorite Intercom Inbox features such as: saved replies and others. We’re still in beta but based on the initial feedback from our current customers we believe we’ve built something that solves a real problem. We’re excited to get it into the hands of more people and hear your feedback! 😊 We are working towards adding Instagram, WhatsApp, Twitter mentions, Facebook comments, and others. Happy to answer any questions, Tarek & Edward.

Love this. ❤️

Great work Tarek and Edward. 💥

This is brilliant!

Congrats! Such a value add to Intercom! 🙌🏻👏🏻

Congrats on the launch. We created Amio.io with the aim to provide a unified API. Interesting to see something similar yet focused wholly on Intercom. We were thinking about adding support for Intercom too. However, they offer only text messages via their API. What are your views on platform dependency here? If a customer of yours wants to move away from Intercom, what options do you plan to offer?