Papercups
Open source Intercom Alternative
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Kam Leung

Papercups 2.0 - Open source Intercom and Drift alternative

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Papercups EU
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Papercups is an open-source live customer chat app written in Elixir. We are a dev friendly alternative to Intercom and Drift that is highly extensible and customizable. We also have a Slack integration that lets you reply from Slack.

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Victor G. Björklund
Cool! Always love open source alternatives!
Joe Averbukh
Can't wait for Papercups to replace Intercom on PH :)
Ian McHenry
Have been loving it on https://instock.org and replaced our Front App chat plugin with it. They develop features so much faster and better.
Louis-Victor Jadavji
We started using Papercups a few days ago at Taloflow. It's really easy to set up and doesn't seem to kill site loading times like other chat apps do (Drift, Intercom, etc.).
Vinh
My hat off to a product that is so well design in a short amount of time. open source and Elixir? bring me on. Definetely seeing me using this for my SaaS to replace crisp.chat soon.
Alex Reichert
Maker
Thanks @kureikain! Let us know if you need any help getting set up :)
Advait Ruia
We use Papercups and are huge fans of the team! Use Papercups and never regret it!
Virally
Can we able to install Opensource version of Papercups on DigitalOcean or other similar server? Or using Heroku is required? I don't have idea about how Heroku works.
Kam Leung
Maker
@virally Hi we are working on the self deploy instructions for other platforms like digital ocean. You can deploy our heroku instance with a few clicks we even have a button for it on github
Virally
@kam_leung Thanks, I looked it Heroku, it is built upon AWS. So it always going to cost little more thank AWS because of their own additional charges. Which can be little pricey for small startup or individual. Where traditional server like Gcloud or DigitalOcean can save a lot.
Quinn Wang
@kristine_hara and I use Papercups -- we love the product and give the team an A+++!
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